Manage My Account

  • Online Account
    Register for an online account to pay bills, view payments, usage history, and outage status.  You can also submit a meter reading, manage accounts, and sign up for text and email alerts.
  • Account Information
    Update your online profile, email, phone numbers and more.
  • Mobile Tools
    Use mobile tools to stay connected and receive important information through our text and email alerts, social media and mobile site.
  • Analyze Usage
    View energy usage, compare bills, and explore usage trends.

Hand Pressing Smartphone

Billing and Payments

  • Pay Bill
    Log in and make a one-time payment using your checking or savings account, or credit or debit card.  
  • Guest Payment
    Enter your account number and ZIP Code to pay with your credit or debit card - no online account or login is required.
  • eBill - Electric Bill Online
    Enroll in eBill to view your statements online and receive monthly notifications via email.
  • Payment Options
    See various ways to pay your electric bill.
  • Assistance Programs
    Learn about assistance programs to help you pay your bill.  
  • Understand Your Bill
    View bill information - view bill inserts, bill samples, and definitions.
  • Submit Meter Reading
    Review the next scheduled meter read or enter your meter reading online.

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  • Report an Outage
    Tell us if your power is out. Your report helps us pinpoint damage, and restore power more quickly.
  • Current Outages - 24/7 Power Center Maps
    Locate outage information in your area including the number of customers affected, estimated restoration time, cause, and crew status.
  • Communication Tools
    Stay informed and receive restoration updates, notifications of scheduled power outages, and severe weather alerts.
  • Additional Outage Help
    Stay safe during an outage, learn about our restoration process, and view storm updates.
  • Report Lighting Problem
    Report a streetlight or outdoor area light outage.
 Stay away from all power lines. Assume they are live and dangerous. If you see a downed power line or other hazardous situation, call 1-888-LIGHTSS (1-888-544-4877) immediately.

Lineman Making Powerline Repair

Service Requests

Customer service rep with headset

Customer Care Center

  • Phone Numbers
    Talk to a Customer Care Representative, Monday - Friday, 8:00 am - 6:00 pm. Our Interactive Voice Response System is available 24 hours, seven days a week.
  • Email (Contact Us)
    Send us an email using our online form for general inquires only.
  • Report Outages
    Notify us of an outage by submitting an outage online, calling 1-888-LIGHTSS (1-888-544-4877) or two-way texting.

Electric Vehicles

Looking for information about electric vehicles? We can help. Choose your electric company to get started.