Manage My Account
- Online Account
Register for an online account to pay bills, view payments, usage history, and outage status. You can also submit a meter reading, manage accounts, and sign up for text and email alerts.
- Account Information
Update your online profile, email, phone numbers and more.
- Mobile Tools
Use mobile tools to stay connected and receive important information through our text and email alerts, social media and mobile site.
- Analyze Usage
View energy usage, compare bills, and explore usage trends.
Billing and Payments
- Pay Bill
Log in and make a one-time payment using your checking or savings account, or credit or debit card.
- Guest Payment
Enter your account number and ZIP Code to pay with your credit or debit card - no online account or login is required.
- eBill - Electric Bill Online
Enroll in eBill to view your statements online and receive monthly notifications via email.
- Payment Options
See various ways to pay your electric bill.
- Assistance Programs
Learn about assistance programs to help you pay your bill.
- Understand Your Bill
View bill information - view bill inserts, bill samples, and definitions.
- Submit Meter Reading
Review the next scheduled meter read or enter your meter reading online.
- Report an Outage
Tell us if your power is out. Your report helps us pinpoint damage, and restore power more quickly.
- Current Outages - 24/7 Power Center Maps
Locate outage information in your area including the number of customers affected, estimated restoration time, cause, and crew status.
- Communication Tools
Stay informed and receive restoration updates, notifications of scheduled power outages, and severe weather alerts.
- Additional Outage Help
Stay safe during an outage, learn about our restoration process, and view storm updates.
- Report Lighting Problem
Report a streetlight or outdoor area light outage.
Stay away from all power lines. Assume they are live and dangerous. If you see a downed power line or other hazardous situation, call 1-888-LIGHTSS (1-888-544-4877) immediately.
- Service Requests
See the types of service requests available.
- Move In (Start Service)
Complete our online form to start electric service.
- Move Out (Stop Service)
Complete our online form to stop electric service.
- Report Tree Problem
Notify us if a tree is too close to our power lines.
- Request Electrical Work (Builders and Contractors)
Review manuals and guidelines, and submit a request online to upgrade or establish service.
Customer Care Center
- Phone Numbers
Talk to a Customer Care Representative, Monday - Friday, 8:00 am - 6:00 pm. Our Interactive Voice Response System is available 24 hours, seven days a week.
- Email (Contact Us)
Send us an email using our online form for general inquires only.
- Report Outages
Notify us of an outage by submitting an outage online, calling 1-888-LIGHTSS (1-888-544-4877) or two-way texting.