Manage My Account
- Online Account
Register for an online account to pay bills, view payments, usage history, and outage status. You can also submit a meter reading, manage accounts, and sign up for text and email alerts.
- Account Information
Update your online profile, email, phone numbers and more.
- Mobile Tools
Use mobile tools to stay connected and receive important information through our text and email alerts, social media and mobile site.
- Analyze Usage
View energy usage, compare bills, and explore usage trends.
Billing and Payments
- Pay Bill
Log in and make a one-time payment using your checking or savings account, or credit or debit card.
- Guest Payment
Enter your account number and ZIP Code to pay with your credit or debit card - no online account or login is required.
- eBill - Electric Bill Online
Enroll in eBill to view your statements online and receive monthly notifications via email.
- Payment Options
See various ways to pay your electric bill.
- Assistance Programs
Learn about assistance programs to help you pay your bill.
- Understand Your Bill
View bill information - view bill inserts, bill samples, and definitions.
- Submit Meter Reading
Review the next scheduled meter read or enter your meter reading online.
- Report an Outage
Tell us if your power is out. Your report helps us pinpoint damage, and restore power more quickly.
- Current Outages - 24/7 Power Center Maps
Locate outage information in your area including the number of customers affected, estimated restoration time, cause, and crew status.
- Communication Tools
Stay informed and receive restoration updates, notifications of scheduled power outages, and severe weather alerts.
- Additional Outage Help
Stay safe during an outage, learn about our restoration process, and view storm updates.
Stay away from all power lines. Assume they are live and dangerous. If you see a downed power line or other hazardous situation, call 1-888-LIGHTSS (1-888-544-4877) immediately.
- Service Requests
See the types of service requests available.
- Move In (Start Service)
Complete our online form to start electric service.
- Move Out (Stop Service)
Complete our online form to stop electric service.
- Report Lighting Problem
Report a streetlight or outdoor area light outage.
- Report Tree Problem
Notify us if a tree is too close to our power lines.
- Request Electrical Work (Builders and Contractors)
Review manuals and guidelines, and submit a request online to upgrade or establish service.
- Ways to Save on Your Electric Bill
- Understand Electric Usage and Costs
- Smart Landscaping and Energy Efficiency
Choose your state below to review energy efficiency programs.
- Phone Numbers
Talk to a Customer Service Representative, Monday - Friday, 8:00 am - 6:00 pm. Our Interactive Voice Response System is available 24 hours, seven days a week.
- Email (Contact Us)
Send us an email using our online form for general inquires only.
- Report Outages
Notify us of an outage by submitting an outage online, calling 1-888-LIGHTSS (1-888-544-4877) or two-way texting.
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