About Us

Welcome to FirstEnergy

Our Mission:

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.


FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.


Our Electric Companies

FirstEnergy’s 10 regulated distribution companies form one of the nation’s largest investor-owned electric systems, based on serving 6 million customers in the Midwest and Mid-Atlantic regions. Stretching from the Ohio-Indiana border to the New Jersey shore, the companies operate a vast infrastructure of more than 269,000 miles of distribution lines and are dedicated to providing customers with safe, reliable and responsive service.

FirstEnergy Utility Service Area

Transmission Operations

FirstEnergy’s transmission operations include more than 24,000 miles of lines and two regional transmission operation centers. Since 2014, the company has been working to upgrade or replace existing power lines, incorporate new, smart technology into the grid, and upgrade substations with new equipment and enhanced security features. This “Energizing the Future” transmission program has produced reliability improvements across our transmission system. 

Regulated Generation 

FirstEnergy controls approximately 3,569 megawatts from regulated scrubbed coal and hydro facilities in West Virginia and Virginia.

Products and Services

FirstEnergy and its subsidiaries offer innovative solutions for home and business that are designed to meet the demands of today. We're expanding our product and service offering to provide you with even more proven, practical and affordable solutions for your home. In addition, BETA Lab offers businesses a one-source solution for calibration, analytical testing, and safety and health training needs. 

Learn More

Review our Corporate Responsibility Report

Corporate Responsibility Report

FirstEnergy's Corporate Responsiblity Report is aligned with the five pillars of our mission statement and includes extensive detail on our Environmental, Social and Governance (ESG)-related efforts to achieve sustainable performance.

The report addresses our work to reduce the environmental impact of our operations as we continue to build, strengthen and modernize our  transmission and distribution system. The report also describes FirstEnergy's high standards for corporate governance and our work to improve lives in our communities, while providing safe, reliable electric service to our customers.

FirstEnergy's Strategic Plan also articulates numerous other goals that support the company's objectives. The goals include the company's pledge to achieve carbon neutrality by 2050, as well as specific targets related to:

  • Enhancing a culture of compliance through transparency and accountability
  • Enabling a smarter, more resilient electric system
  • Embracing innovation across the organization
  • Meeting the challenges of climate change
  • Developing a diverse and inclusive workforce
  • Building collaborative relationships, marked by trust and respect, with all our stakeholders
  • Strengthening the company's safety-first culture
  • Delivering strong and predictable financial results

FirstEnergy's mailing address is:

FirstEnergy Corp.
76 South Main Street
Akron, Ohio 44308