About Us

Welcome to FirstEnergy

Our Mission:

We are a forward-thinking electric utility centered on integrity, powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.


FirstEnergy is dedicated to integrity, safety, reliability and operational excellence. Its electric distribution companies form one of the nation's largest investor-owned electric systems, serving more than 6 million customers in Ohio, Pennsylvania, New Jersey, West Virginia, Maryland and New York. The company's transmission subsidiaries operate approximately 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions. 

Our Electric Companies

FirstEnergy’s regulated distribution companies form one of the nation’s largest investor-owned electric systems, based on serving 6 million customers in the Midwest and Mid-Atlantic regions. Stretching from the Ohio-Indiana border to the New Jersey shore, the companies operate a vast infrastructure of more than 269,000 miles of distribution lines and are dedicated to providing customers with safe, reliable and responsive service.

FirstEnergy Utility Service Area

Transmission Operations

FirstEnergy’s transmission operations include approximately 24,000 miles of lines and two regional transmission operation centers. The company’s successful, 10-year Energizing the Future transmission investment initiative resulted in reliability improvements, operating flexibility, enhanced performance and system security while building a highly successful and valued transmission business that helped position FirstEnergy for success. As the needs of our customers evolve, critical investments to continue strengthening and modernizing the transmission system will continue through our Energize365 program, launched in 2024. 

Regulated Generation 

FirstEnergy controls approximately 3,599 megawatts from regulated scrubbed coal, solar and hydro facilities in West Virginia and Virginia.

Products and Services

FirstEnergy and its subsidiaries offer innovative solutions for home and business that are designed to meet the demands of today. We're expanding our product and service offering to provide you with even more proven, practical and affordable solutions for your home. In addition, BETA Lab offers businesses a one-source solution for calibration, analytical testing, and safety and health training needs. 

Learn More

Review our Corporate Responsibility Website

Corporate Responsibility Report

FirstEnergy's Corporate Responsiblity Website
At FirstEnergy, corporate responsibility is about staying true to our mission, core values and commitment to integrity. It’s about understanding the impact our company can make in the world around us and choosing to do what is right and good with that opportunity. For us, that means pursuing initiatives and goals that align with our foundational principles and positively impacting our stakeholders. We are proud of the steps we’ve taken to demonstrate our commitment to corporate responsibility, and we look forward to continuously refining our approach and improving our performance on employee, environmental, social and governance (EESG) matters. 

Learn about FirstEnergy’s customer-focused investment program

Energize365 is FirstEnergy’s multi-year grid evolution initiative designed to deliver the energy our customers depend on today while meeting the challenges of tomorrow.

FirstEnergy's mailing address is:

FirstEnergy Corp.
76 South Main Street
Akron, Ohio 44308