Emergency Responders

Emergency responders are often the first to arrive at dangerous situations that require immediate action. We appreciate your valuable role, and urge you to exercise extreme caution when responding to any emergency involving electricity.

Please review this page and our e-SMART First Responder website for important information. 

Did you know?

  • Standard-issue protective gear does not protect from electric shock.
  • Low voltage does not mean low hazard. More people are killed from 120/240 volts than any other voltage.
  • Electricity is always seeking a path to the ground. A person whose body comes in contact with electrical lines can become the path to ground. 
  • Never assume a phone or coaxial cable line isn't energized. An energized power line nearby could be touching the line, energizing it. 

Resources for fire, police, municipal employees and other emergency responders

The following resources have been provided to help you better understand the potential dangers posed by electrical equipment, and to help ensure your own safety while you protect the public: 

Safely Website


  • Emergency Responder Reference Guide  
    Covers topics such as electricity basics, emergency procedures and keeping safe around electricity, and includes information about FirstEnergy’s electrical system.