Manage Account

It is important for us to have accurate and current information to better serve our customers.  Manage My Account makes it easy for you to quickly and conveniently view and update your:

  • Online profile - username, email, and password
  • Account information - add, remove or select a default account
  • Contact information - primary phone, alternative phone, and mailing address
  • Billing and payment information - billing options, payment plans, and bank account
  • Text and email alert information - status, selections, and contact information
  • Energy information - primary source of heat and water heater
  • Supplier release information - contact and usage information being released to suppliers

Log In

Forgot Your Username or Password?

Don't worry, you can retrieve your username and reset your password.  

If your online account is locked, please call the Customer Care Center or email us.

Additional Information



Learn more about paperless eBill