Billing & Payment Options
Payment Methods
- Ways to Pay
View a summary of the various methods by which a customer can pay their bill, including online, phone, payment agencies, and mail. - One-Time Bank Account Payment
Pay your electric bill anytime using your bank account online or by phone.
- One-Time Credit Card Payment
Pay your electric bill anytime with your credit or debit card online or by phone. Service fees will apply. - AutoPay Bank Account Program
Pay your electric bill using automatic monthly withdrawal from your bank account. - AutoPay Credit Card Program
Have your electric bill automatically charged each month to your credit or debit card. - Guest Payment
Pay online quickly and easily with bank draft, debit/credit cards*, Apple Pay®*, Google Pay®, Venmo* and PayPal*. *Service fees will apply. - Pay in Person (Authorized Payment Agents)
Find a convenient, authorized payment location where you can make a payment. Service fees may apply. - Pay by Phone
Use our automated phone system to pay your bill at any time. Service fees may apply.
- Pay by Mail
Find your operating company's address to send your payment.
Payment Plans
- Equal Payment Plan (Budget Billing)
Make uniform bill payments to help avoid seasonal fluctuation of payment amounts. Available in Ohio, Pennsylvania, New Jersey and New York. - Average Payment Plan (Budget Billing)
For residential customers who wish to level out their bill payments. Available in Maryland and West Virginia. - Installment Plan
Keep your account current with affordable installments to be paid with your monthly bill. Login required to see if you are eligible online. - Assistance and Service Programs
There are a variety of programs that are available to help you pay your bill.
Billing Information
- eBill Electronic Billing
Receive and view your bill online (paperless billing). - Understand Your Bill
Review the aspects of your electric bill. - Rates and Tariffs
Tariffs provide schedules of rates charged for the electric services. - Bill Inserts
Important information about your electric service as well as valuable product and service offers. - Bill Explanation of Terms
The explanation of terms on your electric bill. - Meter Reading
Knowing when your meter is scheduled to be read helps you plan. - Collective Billing Application
Apply to be enrolled in collective billing if you have 10 or more accounts.
Deposits & Refunds
- Security Deposits
Review our security deposit policies based on the part of our service territory to which you are moving. - Credit Refunds
See how credit refunds are handled.
