Report Power Outage

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Report an outage Report My Outage or Issue
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  • Ways to Report Your Outage Offline
    Reporting through messaging

    Text Messaging

    • To report an outage: Text OUT to 544487 (LIGHTS).
    • If you’re not enrolled in text messaging, text REG to 544487 to get started.
    • To receive the latest update for your reported outage: Text STAT to 544487.


    To report an outage call 1-888-LIGHTSS (1-888-544-4877).

    Disability Services


    Customers with a communication disability can report an outage using the appropriate TTY/TDD relay serviceour online form or text messaging.