Outage Notifications

Available Outage Alerts

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Restoration updates when you have reported an outage

Outage Calendar Icon

Notifications of scheduled power outages

Outage Weather Icon

Severe weather alerts in advance of storms

How to Sign Up

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Sign Up with Text Message

Register for text message alerts by texting REG to 544487 (LIGHTS). Have your account number and zip code ready. View all text message commands below. Message and data rates may apply.

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Sign Up with Online Account

Sign into your online account and update the Text & Email Alerts page. If you do not already have an online account, Set one up now.

Text us at 544487 to Report Outages

Reporting an outage is easy! Just text “OUT” to 544487.

To register for text messaging, text REG to 544487 (LIGHTS). Once you’re signed up, be sure to save 544487 as a contact to make reporting an outage as easy as possible. Message and data rates may apply. You can send the following commands for outage and account updates:

REG: Register for text messages (Requires account number and zip code)
OUT: Report a power outage
STAT: Obtain status on a reported outage
BAL: Obtain your account balance
HELP: Get a list of keywords and link to FAQs
PAUSE: Temporarily stop receiving alerts
RESUME: Reactivate alerts
STOP: Stop current alert you received
STOP ALL: Stop all alerts
NICK: Create a nickname for your account. This may be helpful if you need to retrieve information for multiple accounts (max 12 characters, no spaces or special characters)

For more information, please view our Text and Email FAQs. View terms and conditions.

Social Media

Stay connected with us on social media for news, energy efficiency and electrical safety tips, and updates during major weather events. For links to our accounts on Twitter, Facebook, LinkedIn, YouTube and Flickr, click here.

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