Potomac Edison WV

Weatherization Assistance Program (WAP)

Administered by the West Virginia Community Advancement and Development Office, WAP helps lower energy costs and make homes more comfortable through energy-saving home upgrades at no cost to the customer. The distribution of funds is administered by a local participating Community Action Agency. 

Program Availability

Open year-round

Apply Now

• Visit a local Community Action Agency office (Document created and updated by the WV Division of Economic Development)
• Apply online at mylitt.com*

LIEAP Repair and Replace Program (RRP)

Administered by the West Virginia Community Advancement and Development Office, RRP helps eligible households repair and replace malfunctioning or inoperable heating and/or cooling systems and assists households without a safe heat source. The distribution of funds is administered by a local participating Community Action Agency.

Program Availability

Heating Only: December 1 – November 30

Heating & Cooling: December 1 – November 30

Cooling Only: May 1 – September 30

Apply Now

• Visit a local Community Action Agency office (Document created and updated by the WV Division of Economic Development)
• Apply online at mylitt.com*

Home Efficiency Rebates (HER)

Administered by the West Virginia Office of Energy, HER provides households with discounts to lower the cost of whole-home energy efficiency upgrades, such as insulation, air sealing and heating and cooling system improvements. The distribution of funds is administered by a local participating Community Action Agency. Higher rebates may be available for households earning below 80% of the Area Median Income (AMI).

Program Availability

Open year-round

Apply Now

• Visit a participating Community Action Agency (Document created and updated by the WV Office of Energy)
• AMI Calculator (Created by the U.S. Department of Housing and Urban Development)

Home Electrification & Appliance Rebates (HEAR)

Administered by the West Virginia Office of Energy, HEAR helps lower the cost of purchasing and installing energy efficient appliances and making electrical upgrades. The distribution of funds is administered by a local participating Community Action Agency.  Households must have a gross (before tax) income at or below 150% of the Area Median Income (AMI) to be eligible.

Program Availability

Open year-round

Apply Now

• Visit a participating Community Action Agency (Document created and updated by the WV Office of Energy
• AMI Calculator (Created by the U.S. Department of Housing and Urban Development)

Extended Due Date

If you are at least 60 years old or receive a Social Security or pension check, or if you receive disability assistance, we can extend your payment due date.

Payment Arrangements

If conditions make it difficult to pay your electric bill on time, we can arrange affordable installments to be paid with your monthly bill.  Payment arrangements help maintain your electric service while you make payments more suited to your financial situation.

To Apply: 

• Log in to your account or register online to see if you are eligible for an installment plan or
• Contact Potomac Edison via Email or call 800-686-0011

Third-Party Notification

Select a third party (a friend, relative, clergy, or social service agency) to be notified, along with yourself, if your electric service is about to be disconnected. The third party is not obligated to pay overdue bills but can remind you of pending disconnection and help you make payment arrangements.

Military Deferred Payment Program

This program is designed to assist customers who are having financial difficulties because their family members have been called to active military duty. Customers participating in the program may elect to defer paying either all or a part of their monthly electric bill. When the family member in the military service returns home, the account will be reviewed to determine payment arrangements for the balance owed.

Critical Care Program

The Critical Care Program identifies customers who use certain electrically operated life sustaining medical equipment in their home. The program helps customers - for whom a service interruption could be immediately life threatening or would make operation of necessary medical or life supporting equipment impossible or impractical - prepare for planned and unplanned power outages. Please call us if someone in your home uses this type of medical equipment.

Medical Certification

Customers with severe health problems may have a medical professional certify in writing that a termination of electric service would be especially dangerous. Under the WV PSC rules, this certification will not delay or prohibit disconnection of electric service. However, a standard payment agreement for the past due debt on an electric account will delay termination and, if paid in installments as agreed, will prohibit termination. The customer is still responsible for the past-due amount.

• West Virginia Assistance Programs Chart Summary
• West Virginia Weatherization Programs Chart Summary
• Billing and Payment Options
• AMI Calculator