Assistance Programs

A variety of assistance programs are available to help you budget your monthly payments, pay winter heating bills, catch up on past-due payments, or avoid service disconnection. To see what programs are available in your area, select the FirstEnergy electric utility operating company that serves you:



New Jersey


West Virginia

For customers served by Met-Ed, Penelec, Penn Power, or West Penn Power: 

If a court has granted a Protection From Abuse order for your personal safety, you may receive special protections regarding your electric service account. Learn More

Last Modified: July 19, 2017