Skip to content
Log In OR Register
Pay As A Guest
icon for My Account
My Account
FIRSTENERGYCORP.COM

Important Information for Customers

Our commitment to you

Coronavirus Information

Get Your Bill Online

And spend more time doing what you love

Enroll In eBill

Stay Connected

Get outage and account information any time, anywhere

Learn More

Protect yourself from scams

Review Tips & Advice

Need Help?

Learn about bill assistance programs

Click Here

New! You can pay your bill without registering or logging in.

It's quick and easy when you pay as a guest.

Click Here

Penelec serves nearly 600,000 customers in Pennsylvania.
How can we help you today?

Link to Recycle your refrigerator and receive $75 FirstEnergy story image

Recycle your refrigerator and receive $75

Limited time offer

Link to Need help with bills? FirstEnergy story image

Need help with bills?

Learn about assistance programs

Link to FirstEnergy Products & Services FirstEnergy story image

FirstEnergy Products & Services

We're serving you in new ways

Link to Have a smart meter? FirstEnergy story image

Have a smart meter?

View detailed usage
with Energy Analyzer

Link to Pennsylvania Power Switch FirstEnergy story image

Pennsylvania Power Switch

Find out if you can save by switching electric suppliers

Link to Report a power outage FirstEnergy story image

Report a power outage

Call 888-544-4877
or click here

General Information

Bill Assistance Programs
Curtailment Service Provider Info
Customer Choice (Pa.)
Customer Choice (N.Y.)
Customer Guide for Electric Service
Customer Rights & Responsibilities (Pa.)
Customer Rights & Responsibilities (N.Y.)
Generator Interconnection Process
Interval Meter & Pulse Workorders
Joint Use Policies
Smart Meter
Tariffs (Pa.)
Tariffs (N.Y.)