Competition Brings Changes
There are three basic changes as a result of competition. First, electricity is being split into separate services. Before retail competition, the utility generated or bought the electricity and delivered it to you. Now, under Electric Choice, you choose the supplier who provides the electricity and the utility company delivers the electricity to you. The image below illustrates the separation of services resulting from competition.
For additional consumer information and resources, visit the New York State Department of Public Service website*.
*By clicking this link, you are leaving FirstEnergy's website and entering a website maintained by the NYS Department of Public Service. They are entirely responsible for the content of their website.