Pay by Phone
Enjoy the speed and convenience of paying your monthly bill over the phone either by a one-time bank draft or one-time credit card payment.
One-Time Bank Draft
Call the Contact Center to make a payment with your checking or savings account, either automated through the IVR or by talking with a Customer Service Representative.
One-Time Credit Card
Call KUBRA EZ-PAY® at 877-204-2207. Service fees apply per transaction.
The following information is needed for payment:
- Account number
- Amount of payment
- Accepted card
- Credit or Debit - Visa®, MasterCard®, American Express®, Discover®, or Diners Club®
- Pinless Debit - PULSE®, STAR®, Accel®, or NYCE®
- Month/year expiration date
- ZIP Code associated with the account address
- ZIP Code associated with the credit card billing address
- 3- or 4-digit security card (CVV) from back of card
- Phone number
Once your one-time payment is approved, a confirmation number will be provided.
Payments made before 8 p.m. Monday through Friday, will be processed on the day the payment is made. Payments made after 8 p.m. on Friday, will not be processed until the following Monday at 8 p.m. This excludes bank and business holidays.
Remember: If a payment is to restore service because of disconnection, please call the Contact Center with your confirmation number.
Pay Now Online (No Login Required)
*The company, KUBRA, is the third party with whom FirstEnergy Service Company has contracted on behalf of your utility company to provide you the One-time Credit Card Payment option. By clicking the KUBRA EZ-PAY button above, you are leaving the FirstEnergy website and entering a website maintained by a third party. They are entirely responsible for the content of their website.