Request Electrical Work
Rules, Guidelines and Restrictions
FirstEnergy takes the maintenance of its transmission rights-of-way for high-voltage lines seriously. There are numerous restrictions necessary to keep builders and contractors safe and to keep FirstEnergy systems reliable.
- An understanding of transmission easements; purchasing, leasing and licensing on FirstEnergy property
- Safety, lighting, excavation, and access restriction
Additional information can be found on the Safety section of our website.
Click on the sections below for more information.
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Establish Electrical Service Online - Upgrades, New Construction, Temp
Establish Electrical Service
If you are establishing new electric service because of construction, upgrading your existing service, or need temporary service complete our online form.
New Construction / Upgrade / Temporary
Start Service (Move In)
If you are looking to start service at your service address, go to Start Service. -
Customer Guides for Electric Service
Customer Guides for Electric Service
Manuals to assist customers and their architects, engineers and contractors plan for and obtaining prompt electric service are available by operating company below:
- Ohio - Ohio Edison, Illuminating Company, and Toledo Edison
- Pennsylvania - Met-Ed, Penelec, Penn Power and West Penn Power
- New Jersey - Jersey Central Power & Light
- Maryland - Potomac Edison
- West Virginia - Mon Power and Potomac Edison
Meter Socket Specification Update
The specification for side-wired sockets for UG service connections is being temporarily waived, effective October 25, 2021. Please review this document for more information: Meter Socket Specification Update.
Frequently Asked QuestionsWe encourage you to review our Frequently Asked Questions to address some of the inquiries you may have regarding the Customer Guides for Electric Service. The brochure is broken down into sections, including:
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Underground Electrical Developer's Guide
Underground Electrical Developer's Guide
Specifications, information, and guidance to assist developers in planning for and obtaining proper and prompt electric facilities to serve underground developments in the FirstEnergy service territory.
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Search for Electric Inspection Permits
Search for Electric Inspection Permits
Use our online electric inspection permit search tool to check the status of your electrical permit. For a list of electrical inspectors, please contact your municipal or county authority.
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JCP&L Flood Zone Construction
JCP&L Recommendations for Flood Zone Construction
Review JCP&L's guidelines for rebuilding or new construction in a designated flood zone. Includes clearance and access issues, meter placement and meter connections.
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Remove Electrical Facilities
Remove Electric Facilities
Requests for removal of electric facilities, including meters, wires, lines, etc., can be made through our Contact Us form. The request must be made in writing by authorized personnel (owner, POA, City - provides ownership paperwork).
When submitting the form, select "Customer Service" under topic and include the following information:
- Service Address
- Requestor's Name
- Contact Phone
- Equipment to be Removed
Stop Service (Move Out)
To turn off electric service to your service address, go to Stop Service. -
Start or Stop Service (Move In/Move Out)
Start or Stop Electrical Service
You can submit your request online to start service in your name or to close your electric account.