Billing & Payments

Please Be Aware: We want to warn our customers about Payment Scams.

Payment Options

One-time bank draft payment
Pay your electric bill anytime using your bank account online or by phone.
One-time credit card payment
Pay your electric bill anytime with your credit or debit card online or by phone.
Direct debit payment (checkless)
Pay your electric bill using automatic monthly withdrawal from your bank account.
Automatic credit card payments
Have your electric bill automatically charged each month to your credit or debit card.
Pay in person (authorized payment agents)
Find a convenient, authorized payment location where you can make a payment.
Pay by phone
Use our automated phone system to pay your bill at any time.
Pay by mail
Find your operating company's address to send your payment.
Security deposits
Review our credit policies based on the part of our service territory that you are moving into.
Ways to Pay
View a summary of the various methods by which a customer can pay their bill, including online, phone, payment agencies, and mail.

Equal payment plan
Make uniform bill payments to help avoid seasonal fluctuation of payment amounts. Available in Ohio, Pennsylvania, New Jersey and New York.
Average payment plan
For residential customers who wish to level out their bill payments. Available in Maryland and West Virginia.
Installment plan
Keep your account current with affordable installments to be paid with your monthly bill. Login required to see if you are eligible online.
Assistance and service programs
There are a variety of programs that are available to help you pay your bill.

eBill electronic billing
Receive and view your bill online (paperless billing).
Understand your bill
Review the aspects of your electric bill.
Rates and tariffs
Tariffs provide schedules of rates charged for the electric services.
Bill inserts
Important information about your electric service as well as valuable product and service offers.
Bill explanation of terms
The explanation of terms on your electric bill.