Billing & Payments
Please Be Aware: We want to warn our customers about Payment Scams.
Payment Options
- One-time bank draft payment
Pay your electric bill anytime using your bank account online or by phone.
- One-time credit card payment
Pay your electric bill anytime with your credit or debit card online or by phone. - Direct debit payment (checkless)
Pay your electric bill using automatic monthly withdrawal from your bank account. - Automatic credit card payments
Have your electric bill automatically charged each month to your credit or debit card. - Pay in person (authorized payment agents)
Find a convenient, authorized payment location where you can make a payment. - Pay by phone
Use our automated phone system to pay your bill at any time.
- Pay by mail
Find your operating company's address to send your payment. - Security deposits
Review our credit policies based on the part of our service territory that you are moving into. - Ways to Pay
View a summary of the various methods by which a customer can pay their bill, including online, phone, app, payment agencies, and mail.
Payment Programs
- Equal payment plan
Make uniform bill payments to help avoid seasonal fluctuation of payment amounts. Available in Ohio, Pennsylvania, New Jersey and New York. - Average payment plan
For residential customers who wish to level out their bill payments. Available in Maryland and West Virginia. - Installment plan
Keep your account current with affordable installments to be paid with your monthly bill. Login required to see if you are eligible online. - Assistance and service programs
There are a variety of programs that are available to help you pay your bill.
Bill Information
- eBill electronic billing
Receive and view your bill online (paperless billing). - Understand your bill
Review the aspects of your electric bill. - Rates and tariffs
Tariffs provide schedules of rates charged for the electric services. - Bill inserts
Important information about your electric service as well as valuable product and service offers. - Bill explanation of terms
The explanation of terms on your electric bill.
Meter Reading
- Meter reading
Knowing when your meter is scheduled to be read helps you plan.