AutoPay Bank Account
Save Time and Avoid Late Payments
With the AutoPay Bank Account Program, your bill payment is deducted automatically from your bank account on the due date listed on your electric bill. Have peace of mind knowing your electric bill is paid on time and without worrying about writing a check, buying a stamp or your payment being lost in the mail.
Enroll, Update or Cancel
To enroll, update or cancel your AutoPay Bank Account enrollment, click the link below. If you are not already logged in, you will first need to enter your username and password to continue.
Manage Autopay*
* FirstEnergy has contracted with ACI Worldwide, a third-party service provider, on behalf of your electric company to offer the AutoPay Bank Account Program.
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Important Notes
- This service is currently free, but please check with your bank regarding any fees that your bank might charge for online transactions.
- Please review the AutoPay Bank Account Terms & Conditions on ACI's Speedpay site.
- Once you're enrolled, automatic payments will begin with your first bill in the next billing cycle.Until your automatic payments begin, please continue making payments using a different payment method. You’ll know your enrollment is active when your bill includes the message: "Checkless Customer (Bill Amount) will be deducted on (Date) - DO NOT PAY."
- You will still receive your monthly bill – either via email or by postal mail – before the statement due date, so that you know the amount being deducted from your account.
- You can enroll, update or cancel AutoPay Bank Account online or by calling our Customer Care Center.
- You can manage your banking information in your online account . Go to the Payment History Tab, and then click on the Manage Payment History Button. You will be redirected to ACI Speedpay*.
- This service is currently free, but please check with your bank regarding any fees that your bank might charge for online transactions.
Stay Informed with Email & Text Alerts
AutoPay works best when you know what’s happening. That’s why we offer email and text alerts to keep you informed about your bill and payment activity.
Available Notifications
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Bill Ready
If you’re enrolled in eBill, you’ll automatically receive a notification when your bill is ready to view.
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Payment Reminder
Receive a notification a few days before your payment processes.
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Payment Confirmation
Receive a notification when your payment is processed successfully.