Frequently Asked Questions
Why is JCP&L offering this program?
JCP&L’s EV Driven program supports a statewide effort toward reaching 330,000 zero-emission vehicles on the road by 2025. As part of this effort, JCP&L is offering incentives for charger installations at homes, workplaces, multifamily properties and communities, as well as credits on customers’ electric bills for charging EVs during off-peak hours.
How is the EV Driven program being funded?
JCP&L will seek recovery of the costs of the EV Driven Program from customers through electric service rates.
What does “make-ready” mean?
Make-ready work refers to activities and facilities needed to prepare for the installation of an EV charger. Utility make-ready work refers to work needed to upgrade an electric service or distribution facilities on JCP&L’s side of the meter to accommodate EV service equipment, such as service upgrades from the pole to meter or distribution system upgrades. Customer make-ready work refers to work performed from the meter to the charger stub, such as pre-wiring of electrical infrastructure at a parking space, to facilitate easy and cost-efficient future installation of Electric Vehicle Service Equipment (EVSE).
If I have more questions after reading this FAQ, who can I contact?
Please reach out to NJEVDriven@firstenergycorp.com, 732-576-3643 or 888-352-0908 with any additional questions.
EV Driven – Residential
What is the amount of the residential charger incentive?
JCP&L residential customers can get an incentive of up to $1,500 for the cost of customer make-ready work needed to install a qualified Level 2 EV charger and up to $5,500 for utility service upgrades, if needed.
What is a Level 2 EV charger, and is one needed for residential charging?
A Level 2 (“L2”) charger delivers single-phase, 208-240V of alternating current at power levels ranging from 3.3 kW to 19.2 kW. In other words, an L2 charger can fully charge an EV in a few hours. A Level 1 (“L1”) charger can also be used for residential charging. L1 charging uses the same power as a standard wall outlet, which typically takes 20+ hours to fully charge an EV. Only L2 chargers that are part of the program’s qualified charger list are eligible for incentives through the EV Driven Program.
Will JCP&L install the EV charger?
No, JCP&L does not install EV chargers. We recommend you consult with a licensed electrician. Visit the NJ Division of Consumer Affairs to find a licensed electrical contractor.
What type of electrical work related to a charger installation is eligible for incentives under the program?
JCP&L customers can receive incentives to help cover the cost of make-ready work needed before installing an EV charger. Some of this work qualifies as utility make-ready work, while other work qualifies as customer make-ready work. Click here for an illustration.
What happens if my EV charger goes offline?
JCP&L must be able to actively manage and monitor your charging data as part of the rebate program. If the unit goes offline, verify the Wi-Fi connection and contact the network provider.
What if an EV charger has already been installed and is already operational?
Only EV chargers that are installed after the EV Driven program effective date of July 15, 2022, are eligible to receive incentives. Previously installed EV chargers are, however, eligible for the off-peak rate credit program.
What is the off-peak rate credit program?
EV Driven offers additional rewards for using energy during off-peak hours reducing demand on the energy grid. Customers who sign up for the residential off-peak rate credit program will receive a $0.02/kWh net off-peak charging credit on their bill for the kWhs they use to charge their EV during off-peak hours.
What is “net off-peak usage”? How is it calculated?
Net off-peak usage is the difference between charging usage during off-peak hours and on-peak hours. For example, if a customer uses 100 kWh for EV charging during on-peak hours and 100 kWh during off-peak hours, the net off-peak usage is zero, and zero charging credits are earned. If, however, a customer uses 50 kWh for EV charging during on-peak hours and 150 kWh during off-peak hours, the net off-peak usage is 100 kWh, and $2.00 in charging credits is earned. If net off-peak usage is negative, zero credits are earned.
Can JCP&L customers apply for both the off-peak rate credit program and the incentive program?
Yes. JCP&L customers who are installing a qualified Level 2 EV charger at a residential service address are eligible to receive both the residential charger incentive and the off-peak rate credit, and they can even fill out one application to enroll in both programs. JCP&L customers who already have an EV charger installed at their residential service address can enroll in the off-peak credit program as well. All applications can be accessed through the EV Driven online application portal.
Where can I find a list of eligible chargers?
A list of qualified chargers that are eligible for the EV Driven Program are listed in the Customer Program Guide.
EV Driven – Multifamily
What is the amount of the multifamily charger incentive?
Multifamily property owners and managers served by JCP&L can get an incentive of up to $6,700 toward make-ready work for qualified EV chargers. Multifamily property owners and managers in overburdened communities can get an incentive of up to $8,375. Please see the Customer Program Guide for a list of qualified chargers that are eligible for the EV Driven Program.
Are multifamily chargers eligible for the off-peak rate credit program?
EV Driven – Public Charging
What types of public charging incentives are available?
Incentives are available for Workplace L2 charging, as well as Public L2 and direct-current fast charging (DCFC).
What are the amounts of the public charging incentives?
Workplace property owners served by JCP&L can get an incentive of up to $5,000 towards the cost to purchase and install a Level 2 EV charger. Public/community property owners can get an incentive of up to $6,700. An incentive of up to $25,000 is available for the cost to purchase and install a qualified public DC fast-charging station and up to $50,500 in utility service upgrades, if needed. Demand charge credits are also available for DCFCs to help lower electric bills.
What is the difference between workplace charging and public charging? How do I know whether my site qualifies as one or the other?
Public charging is located either on public land, in a community location, or on a travel corridor and is accessible to the public 24 hours a day, 7 days a week. Workplace charging is located at a place of business and is used primarily by employees for charging non-fleet vehicles. Customers can use these guidelines to determine whether they should apply for the Workplace incentive or the Public L2 incentive.
Is there a rate credit program for DCFC charging as well?
Yes. Customers who own and operate DCFCs can enroll in the demand charge rate credit program to receive a discount on demand charges.
To learn more about details of the EV Driven Program, including eligibility requirements, additional FAQ, and how to participate click here.
To learn more about what type of electrical work related to a charger installation is eligible for incentives under the program click here.
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