- Register for an Online Account
Pay your bill, view payment, usage history, and outage status, submit your meter reading and manage your accounts.
- Update Account Information
Change online profile, email address, and more.
- Use Mobile Tools to Stay Connected
Get the latest information about your account through our alerts, text messaging service and mobile website.
- View and Pay Your Bills Online
Enroll in eBill and receive monthly notifications.
- Review Your Payment Options
Pay by credit card, payment plan, automatic bank withdrawal, and more.
- Learn About Assistance Programs
Get help with your electric bill.
- Understand Your Bill
Learn about your bill - view bill inserts, bill samples, and definitions.
- Submit Your Meter Reading
Look up your next scheduled meter read date or enter your meter reading online.
- Report an Outage
Tell us if your power is out. Your report helps us pinpoint damage, and restore power more quickly.
- View Current Outages - 24/7 Power Center Maps
Locate outage information in your area including the number of customers affected, estimated restoration time, cause, and crew status.
- Stay Informed with Our Communication Tools
Receive restoration updates, notifications of scheduled power outages, and severe weather alerts.
- Review Additional Outage Help
Stay safe during an outage, learn about our restoration process, and view storm updates.
Stay away from all power lines. Assume they are live and dangerous. If you see a downed power line or other hazardous situation, call 1-888-LIGHTSS (1-888-544-4877) immediately.
- Move In (Start Service)
Complete our online form to request electric service for your new home.
- Move Out (Stop Service)
Complete our online form to stop electric service.
- Reporting Lighting Problem
Report a streetlight or outdoor area light outage.
- Reporting Tree Problem
Notify us if you believe a tree is too close to our power lines.
- Request Electrical Work (Builders and Contractors)
Review manuals and guidelines, and review steps to upgrade or establish service.
- Phone Numbers
Talk to a Customer Service Representative, Monday - Friday, 8:00 am - 6:00 pm. Our Interactive Voice Response System is available 24 hours, seven days a week.
- Email (Contact Us)
Send us an email using our online form for general inquires only.
- Report Outages
Notify us by calling 1-888-LIGHTSS (1-888-544-4877) or report an outage online.