Skip to content

icon for My Account
My Account

FIRSTENERGYCORP.COM

Get Your Bill Online

And spend more time doing what you love

Enroll in eBill

Stay Connected

Get outage and account information any time, anywhere

learn more

Protect yourself from scams

Review tips & advice

Need help?

Learn about bill assistance programs

Click herre

Pay Bill

View or Report Outages

Usage History

Service Requests

The Illuminating Company serves more than 700,000 customers in northeast Ohio.
How can we help you today?

FirstEnergy story image — Like us on Facebook

News, storm info,
tips & more

FirstEnergy story image — Hang up,
don't pay up

Can you identify a scam?

FirstEnergy story image — Get your bill online

And spend more time doing what you love

FirstEnergy story image — Report a power outage

Call 888-544-4877
or click here

FirstEnergy story image — Smartmart

Need help with electrical projects?

FirstEnergy story image — Need help with bills?

Learn about assistance programs

Latest News

News Release September 2019

FirstEnergy Corp. Declares Unchanged Common Stock Dividend

stephanie-edwards-substation

September 2019

JCP&L Substation Electrician Hopes to Pave Way for Young Women Interested in Electric Utility Industry

West Virginia Substation

September 2019

FirstEnergy Named Top Utility for Economic Development by Site Selection Magazine

FirstEnergy D&I Team

August 2019

FirstEnergy's Diversity and Inclusion Programs Honored by Crain's Cleveland Business

Featured Story August 2019

High School Grads Gain Hands-On Experience as FirstEnergy Interns

ashley morris climbing a pole

July 2019

Ashley Morris Becomes Mon Power’s First Female Line Worker

General Information

Bill Assistance Programs

Curtailment Service Provider Info

Customer Choice

Customer Guide for Electric Service

Customer Rights & Obligations

Generator Interconnection Process

Interval Meter & Pulse Workorders

Joint Use Policies