Interval Metering and Pulse Service Information
The information provided on this page is intended to assist in the fulfillment of Interval Metering and/or Pulse Service and provides guidance regarding the fulfillment process work flow, customer and company requirements and the general timeframe for fulfillment of these requests.
Customers can request Interval Metering and/or Pulse Service by completing and executing the Interval Metering/Pulse Service Work Orders located under the appropriate operating company heading provided below.
Any third party requesting Interval Metering and/or Pulse Service on behalf of customers must have the Interval Meter/Pulse Service Work Order and a Letter of Authorization completed and executed by the customer.
When the appropriate documentation is completed and executed, it can be submitted to FirstEnergy's Interval Metering/Pulse Service Processing e-mail for processing.
A line item will be added to the customer’s utility bill for the work completed.
Frequently Asked Questions and Pulse Service Interface Box Requirements were developed and are being provided for further reference.
Analyze Usage Tool
If you are looking to obtain interval meter data, analyze your usage, view your portfolio, compare your bills and project your usage, log into the Analyze Usage Tool. You can also download your usage data. If you need to give an authorized guest access to view your business' energy use, you can also add a guest user in the Analyze Usage Tool.