Ohio Smart Meters

To ensure the safety of our employees and customers during the coronavirus health emergency, we are temporarily suspending our practice of knocking on doors and leaving door hangers during the smart meter installation process. If you have any questions about the installation process, please call 888-895-1044. Thank you.


Program Overview

FirstEnergy's Ohio utilities – Ohio Edison, Toledo Edison and The Illuminating company – are starting to install smart meters on customers’ homes and businesses in several locations throughout our service area. This effort is part of a three-year investment approved by the Public Utilities Commission of Ohio to modernize the electric distribution system in Ohio with advanced automation equipment, real-time voltage controls and the installation of 700,000 smart meters.

This step toward a more modernized electric system will enable automated meter readings and may enhance our ability to respond to outages faster and more efficiently.

Plus, in the future, you will have access to more detailed energy information through our online Home Energy Analyzer tool that will help you better understand your electricity use – which means you can then make informed decisions on how to manage and control your electricity consumption.

Be assured that the smart meter technology being implemented has been rigorously tested and proven by manufacturers to be accurate, safe and secure in systems throughout the country.

Looking for more detailed information?  Click the links to the right.