Customers with a communications disability can contact the Telecommunications Relay Service (TRS) at 711 to report an outage. This service is avaialbe 24 hours a day, 7 days a week. 

When you call, please be ready with the following information:

  • Street address of the outage location
  • Whether or not your neighbors are affected (to the best of your knowledge)
  • Phone number where you can be reached


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Contact us with your questions.