Frequently Asked Questions

Why is Potomac Edison offering this program?

The EV Driven program supports a state-wide effort toward reaching 300,000 zero-emission vehicles on the road by 2025. As part of this effort, Potomac Edison is installing Electric Vehicle (EV) charging stations in Maryland and offering rebates for both residential and multifamily property charger installations.
How is the EV Driven Program being funded?

Potomac Edison will seek recovery of the costs of the EV Driven Program from customers through electric service rates in a future regulatory rate review with the Maryland Public Service Commission.
How many rebates are available through the EV Driven Program?
There are:

1,000 residential rebates – Program is at maximum capacity and we can no longer accept applications.

50 multifamily property rebates
How many public EV chargers is Potomac Edison installing?

Potomac Edison is installing 59 chargers across its Maryland Service Territory, including up to 20 DC Fast Charging stations.
Are these charging stations energy efficient?

Yes, the charging stations that qualify for this program are ENERGY STAR certified. Learn more here: Electric Vehicle Chargers | ENERGY STAR*

EV Driven Residential Rebate

What is the amount of the Residential Rebate?

Potomac Edison residential customers could get a $300 rebate for the purchase and installation of a qualified smart Level 2 EV charging station. This program has reached maximum capacity and we can no longer accept applications.
What is the EV-Only Time-of-Use (TOU) Credit Program?

By enrolling in the EV-Only TOU rate offer, you can save 2¢ per kWh hour off the Electric Supply Charge for charging during off-peak hours. Off-peak hours are 11pm-6am Monday-Friday, holidays and weekends. All other hours are considered on-peak. Please note: If EV charging occurs during on-peak hours there will be an incremental 2¢ per kWh hour added to the Electric Supply Charge. If you were previously enrolled in the Off-Peak Rewards program, you may be eligible to enroll in the EV-Only TOU rate offer to continue receiving potential savings. To enroll in the EV-Only TOU program, you will need to have an online account. Continue to Login to get started.

To learn more about the Residential Rebate and EV Time-of-Use Credit Program, including eligibility requirements, additional FAQ, and how to participate, click here.

Public Charging Network

What network of chargers are used for the Potomac Edison’s EV Driven public charging program?

Potomac Edison has partnered with ChargePoint, the world’s largest network of electric vehicle (EV) charging stations, to enhance the public charging network in Maryland.
What is ChargePoint?

ChargePoint is Potomac Edison’s charging station contractor. ChargePoint is world’s leading electric vehicle (EV) charging network, with more than 101,400 public charging locations.
How much will I pay to charge my car?

Potomac Edison public charging stations are owned by Potomac Edison and have prices determined by Potomac Edison and the Maryland Public Service Commission. Click here to view current charging rates for Potomac Edison’s public charging stations.
How do I pay for charging?

You can sign up for a free ChargePoint account and link a credit card there, so you’ll be ready to charge wherever you go.
How do I use a Potomac Edison public charger?
After you get the ChargePoint app and create an account, you’re ready to start charging. Find a place to charge using the app, which recommends stations that work with your EV.

Tap to charge is the easiest way to start a charging session.

Tap to charge by holding your phone – with the app open – over the reader symbol on the station

Lift the Connector

Plug In (and check in using the app)

Relax and go about your day

Tap Out

You can also start charging with the ChargePoint app or card. For an instructional video, visit www.chargepoint.com/drivers/how-to-charge.
What do I do if a Potomac Edison public charger is not working?

If you need help, call ChargePoint driver support at 1-888-758-4389.

For more FAQ about ChargePoint chargers, visit: https://www.chargepoint.com/drivers/support-faq/

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