Report Power Outage Select how you would like to report your outage Session Expired Your session expired due to an extended period of inactivity. For security reasons, the information you have entered was not saved. Click OK to begin your Report Outage request. OK Log in Username Password Sign in Phone Number Enter the phone number associated with the outage address. Phone Number Next My Location GPS Service is Required Select “OK” or "Allow" when prompted to allow FirstEnergy to find your current location. Use Current Location Account Number Enter the account number associated with the outage address. Account Number Next Hazardous Situations In Hazardous Situations Call 1-888-544-4877 (1-888-LIGHTSS) Immediately. Your safety is important to us. Stay away from all power lines. Assume they are live and dangerous.