FAQ
The FAQ below is categorized into topics to assist in answering specific supplier questions. FirstEnergy's Ohio operating companies will update this information as new changes are implemented to provide suppliers with updated and additional information.
Suppliers may now receive hourly residential customer interval data, without a Letter of Authorization, for their customers with bill-certified smart meters in Ohio deployment areas. View the FAQs below for more information on what’s changing and how to submit a request for residential hourly interval data.
Ohio Residential Data Access FAQs
After reviewing this information, if you have questions that require assistance, please contact us using any of the following FirstEnergy resources.
FE Contact Supplier Services form
FE Supplier Hotline at 330-761-4348
FE Supplier Fax at 330-315-8664