American Stock Transfer & Trust Company, LLC (AST) is the Transfer Agent, Dividend Paying Agent, and Shareholder Records Agent for FirstEnergy Corp. AST is one of the leading providers of securities processing and recordkeeping in the country. Their comprehensive automated telephone support services are available 24 hours per day, seven days per week. AST's experienced staff also is available by mail or on the Internet. 

NOTE: By clicking the links below, you will leave the FirstEnergy website and enter the AST website.

You can contact AST for the following services:

Your Account

You can access your account online.

Shareholder Services

Stock transfer, direct registration, dividend payments, dividend check replacement, direct deposit of dividends, lost stock certificates replacement, duplicate Forms 1099-DIV, change of address, account status, and duplicate mailings.

Contact AST

Mailing Address

American Stock Transfer & Trust Company, LLC
Attention:  FirstEnergy Corp.
P.O. Box 2016
New York, NY  10272-2016


An AST shareholder services representative can be reached at 800-736-3402 between the hours of 8 a.m. to 7 p.m. ET Monday through Thursday and 8 a.m. to 5 p.m. ET Friday. An Interactive Voice Response System is available 24 hours a day, seven days a week.


Shareholders can access information on American Stock Transfer & Trust Company's website at


Shareholders can e-mail inquires to


Last Modified: September 21, 2013