Frequently Asked Questions
EV Driven
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Why is Potomac Edison offering this program?
The EV Driven program supports the growth of electric transportation by investing in charging infrastructure and innovative programs that benefit both customers and the electric grid. The EV-Only Time-of-Use (TOU) rate option and EV Managed Charging (Smart Charge) provide opportunities for savings and rewards, while Potomac Edison-owned charging stations help expand access at eligible multifamily properties.
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How is the EV Driven Program being funded?
Potomac Edison will seek recovery of the costs of the EV Driven Program from customers through electric service rates in a future regulatory rate review with the Maryland Public Service Commission.
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How many rebates are available through the EV Driven Program?
There are up to 50 charging ports are available, with rebates offered on a first-come, first-served basis while funding is available.
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How many public electric vehicle (EV) chargers does Potomac Edison own?
Potomac Edison is installing 59 chargers across its Maryland Service Territory, including up to 20 DC Fast Charging stations.
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Are these charging stations energy efficient?
Yes, the charging stations that qualify for this program are ENERGY STAR certified. Learn more from ENERGY STAR*.
EV Driven Residential Incentives
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What is the Smart Charging Program?
The Managed Charging Program (Smart Charging) is a voluntary program that rewards electric vehicle owners for allowing their vehicle charging to be automatically scheduled during times that are better for the electric grid.
Customers who enroll connect a qualified EV or Level 2 charger through a secure third‑party platform. The program uses information such as the customer's charging preferences and vehicle needs to schedule charging during off‑peak hours, while ensuring the vehicle is ready when needed.
Participants receive a $10 monthly incentive for meeting the program requirements and maintaining enrollment. This program is currently limited to 1,000 participants.
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What is the EV-Only Time-of-Use (TOU) Credit Program?
By enrolling in the EV-Only TOU rate offer, you can save 2¢ per kWh hour off the Electric Supply Charge for charging during off-peak hours. Off-peak hours are 11 p.m. to 6 a.m. Monday through Friday, holidays and weekends. All other hours are considered on peak. Please note: If EV charging occurs during on-peak hours there will be an incremental 2¢ per kWh hour added to the Electric Supply Charge. If you were previously enrolled in the Off-Peak Rewards program, you may be eligible to enroll in the EV-Only TOU rate offer to continue receiving potential savings. To enroll in the EV-Only TOU program, you will need to have an online account. Log into your online account to get started.
Learn more about the Residential Rebate and EV Time-of-Use Credit Program*, including eligibility requirements, additional FAQ, and how to participate.
Public Charging Network
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What network of chargers are used for the Potomac Edison’s EV Driven public charging program?
Potomac Edison has partnered with ChargePoint, the world’s largest network of electric vehicle (EV) charging stations, to enhance the public charging network in Maryland.
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Who is ChargePoint?
ChargePoint is Potomac Edison’s charging station partner. ChargePoint is the world’s leading charging network, with more than 101,400 public charging locations.
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How much will I pay to charge my car?
Potomac Edison public charging stations are owned by Potomac Edison and have prices determined by the company and the Maryland Public Service Commission.
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How do I pay for charging?
You can sign up for a free ChargePoint account and link a credit, so you’ll be ready to charge wherever you go. Visit ChargePoint* to get started.
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How do I use a Potomac Edison public charger?
After you get the ChargePoint app and create an account, you’re ready to start charging. Find a place to charge using the app, which recommends stations that work with your EV.
Tap to charge is the easiest way to start a charging session.
- Tap to charge by holding your phone – with the app open – over the reader symbol on the station
- Lift the connector
- Plug in (and check in using the app)
- Relax and go about your day
- Tap out
You can also start charging with the ChargePoint app or card. For an instructional video, visit Chargepoint How to Charge Video*. -
What do I do if a Potomac Edison public charger is not working?
If you need help, call ChargePoint driver support at 1-888-758-4389.
For more FAQ about ChargePoint chargers, visit the ChargePoint Support FAQ Page*
*By clicking these links you are leaving the FirstEnergy website, and entering a website maintained by a third party. That party is entirely responsible for the content of its website.
