Report Power Outage

Your session expired due to an extended period of inactivity. For security reasons, the information you have entered was not saved. Click OK to begin your Report Outage request.

Call 911 immediately if you see a downed power line. Assume all downed lines are energized and dangerous. Downed power lines can energize the ground and nearby objects. Stay at least 30 feet away from any downed or low-hanging power line and any other object that could be energized.

Note: Please only call 911 if you see a downed wire. Do not assume a wire is down if your power is out.

Select How You Would Like to Report Your Outage

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Username

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Phone Number

Enter the phone number associated with the outage address.
Phone Number
My Location

GPS Service is Required

We need the GPS enabled on this device and your permission to use your location. Currently we are unable to access your location.

Select “OK” when prompted to allow FirstEnergy to find your current location.
Account Number

Enter the account number associated with the outage address.
Account Number

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