Unlock Online Account

Your account has been locked because of five failed log in attempts.  In order to unlock your account, please enter your username and email, then click Submit.  You will receive an email from fecustomerservice@firstenergycorp.com with a link to reset your password.  For security purposes, the link contained in the email will expire in 48 hours. 

If you have any questions, please Contact Us.  

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