If you notice a streetlight or outdoor area light is out, please use this form to let us know about the problem. Thank you for helping to keep our community safe.


Before You Begin

Please answer the following questions so we may direct your request to the appropriate area.

Is there power in the immediate vicinity of the affected light? *
  • Yes
  • No

Does the light present a hazardous situation such as broken glass or lens, the fixture is in danger of falling, the wires are exposed, the pole is damaged, leaning or knocked down? *
  • Yes
  • No

Type of lighting problem you are reporting. *
  •  Streetlight
  •  Multiple Streetlights
  •  Outdoor Area Light

What does this mean?

Types of Lighting

Streetlight – An outdoor light, usually supported by a lamppost or pole, for illuminating a street, road or public area.

Outdoor Area Light
 - An outdoor light, typically on private property, that is maintained by the electric company and leased to the customer.


Which form to use?

Multiple Streetlights – This is a form to report more than one streetlight issue for the same city/township.

 – This is a form to report a single streetlight issue.

Outdoor Area Light
 – This is a form to report an issue with a light on a customer's property.

If you do not have power due to a downed power line or another hazardous situation, do not complete this form.

Instead call 1-888-LIGHTSS (1-888-544-4877) immediately.

If it is not a hazardous situation, please report your outage.

This is a hazardous situation. Do not complete this form.
Instead call 1-888-LIGHTSS (1-888-544-4877) immediately.

Your safety is important to us. Stay away from all power lines.
Assume they are live and dangerous.


If you are a customer of one of our electric companies, please log in or use quick access to alert us of the lighting problem.

Please log in or use quick access to continue. If you have more than one account with us, use the account information associated with the area light that is experiencing problems.

Log In

Quick Access

Log in to your account to begin.

Not a registered user? Click here to register now.

You can also report your lighting problem by providing your account number and the ZIP Code associated with your account, then clicking Next.

Don't know your account information? Not one of our customers? 

Please use this form to report a lighting issue.

Don't know your account information, or not one of our customers?

Please use this form to report a lighting issue.


A safety hazard is any condition that poses an immediate risk to the public, and can include:


- Downed wires that may be sparking, smoking or near water

- Downed poles

- Trees that have fallen on power lines

Last Modified: September 1, 2015