Register for Online Account

Step 1 of 4 -- Get started

Enjoy the benefits of being a registered user on FirstEnergy's Customer Service website. Registered users can:

To take advantage of our enhanced services, please provide the following information

  • Your account number
  • Your service address ZIP Code

Requiring account number and service address ZIP Code

We use your account number and service address ZIP Code to help confirm your identity. Your answers will help us verify who you are so we can complete the authentication process.

* = required field

Account Information

Account Number *
Help me find this

Your 12-digit account number is located on the upper right-hand corner of page one of your electric bill.

Service Address ZIP Code *
Help me find this

Your 5-digit ZIP Code is located at the top of page one of the bill.

Signup for Paperless Billing

Would you like to receive your bills
electronically for this account?
  • Yes
  • No