Contact Us

Please complete the form below for general inquiries. We will make every attempt to respond to your email within two business days.

To report a power outage, call 1-888-LIGHTSS (1-888-544-4877) or report your outage online.




We encourage you to explore this website and our Sustainability Report for more information about our efforts to build a sustainable future for our customers and company.  


Sustainability Report

EEI ESG Template - Qualitative Information
EEI ESG Template - Quantitative Information

On September 3, 2019, FirstEnergy published the Edison Electric Institute‚Äôs (EEI) environmental, social, governance, and sustainability-related (ESG/sustainability) reporting template. FirstEnergy is participating in this EEI-led initiative for the second year in a row to help provide the investment community with more uniform and consistent ESG/Sustainability data and information. 

FirstEnergy published a Climate Report in April 2019 and plans to publish a Corporate Responsibility Report in the 4th Quarter of 2019. 

Last Modified: May 8, 2018