FirstEnergy President and CEO Anthony J. Alexander said government policies are jeopardizing the reliability and affordability of a service that is vital to the nation’s economy, productivity and competitiveness.
Alexander spoke April 8 at the U.S. Chamber of Commerce, Institute for 21st Century Energy event in Washington, D.C. He said there are no easy choices, but he believes the nation can strike the right balance to ensure affordable, reliable and environmentally sound electric service, while also supporting economic expansion and keeping our country strong and secure.
Click the link below to read Alexander's full remarks.View Full Story
FirstEnergy's utilities are making it easier for customers to check the progress of service restoration efforts when they experience a power outage.
The company's 24/7 Power Center outage maps now display the status of crews restoring service after a power outage. With this enhancement, FirstEnergy utility customers can see when crews have been dispatched, when they are working on a repair, and when additional crews or equipment are needed to complete restoration work.
This new service complements the broad array of communication tools introduced by FirstEnergy's utilities in the past year. Customers can subscribe to email and text message alert notifications to receive billing reminders, weather alerts in advance of major storms, and updates on scheduled or extended power outages. Customers can also use two-way text messaging to report outages, request updates on restoration efforts, and make other inquiries about their electric accounts. Additionally, a smartphone app is avaialble for each utility.
More information about these communication tools is available online at www.firstenergycorp.com/connect.
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04/21/2014Beaver Valley Unit 2 Begins Refueling and Maintenance Outage
FirstEnergy Nuclear Operating Company (FENOC), a subsidiary of FirstEnergy Corp. (NYSE: FE), announced its Beaver Valley Power Station Unit 2 in Shippingport, Pa., shut down at 12:01 a.m. on Saturday, April 19, for scheduled refueling and maintenance.
04/18/2014Ohio Edison and Penn Power Conduct Storm Restoration Drill to Help Employees Prepare for Real-Life Events
Ohio Edison and Pennsylvania Power, subsidiaries of FirstEnergy Corp. (NYSE: FE), are conducting a training drill today to test and help streamline the companies' service restoration process if severe weather causes wide-spread power outages in the region.
04/17/2014Mon Power and Potomac Edison Announce New Tree Trimming Program
FirstEnergy Corp. (NYSE: FE) subsidiaries Mon Power and Potomac Edison have received authorization for a new tree trimming program to help lessen the frequency and duration of power outages associated with storms in their West Virginia service areas. The program was recently approved by the Public Service Commission (PSC) of West Virginia.
04/17/2014FirstEnergy Honored by Industry Group for Outstanding Commercial Account Customer Service
FirstEnergy Corp. (NYSE: FE) was honored recently by the Edison Electric Institute (EEI) for delivering outstanding customer service to the company's major commercial customers.
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