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Utilities have access to vast amounts of data on their customers’ energy use and behaviors. Customers can choose to allow third parties to have access to this data. As authorized by a customer, Third Parties, currently limited to Curtailment Service Providers and Conservation Service Providers, can access Individual Customer Data and request access to Aggregated and Anonymous Customer Data.
Individual Customer data requests allow a third party to access personally identifiable customer account information. In order to access this data, you must have a Letter of Authorization (LOA) form signed by the business and customer to access their account data.
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