Potomac Edison Completing Winter Readiness Inspections and Maintenance to Keep Power Flowing to Customers Safely and Reliably

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WILLIAMSPORT, Md., Nov. 28, 2022 -- With cold weather ahead, Potomac Edison, a subsidiary of FirstEnergy Corp. (NYSE: FE), is conducting inspections and maintenance to help keep power flowing to customers in its Maryland and West Virginia service areas this winter.

"Our customers are counting on safe, reliable power to keep them comfortable in the months ahead, and it's essential that we take proactive steps to ensure that our system and our utility vehicles are well prepared for the challenges of winter weather," said Linda Moss, president of FirstEnergy's Maryland operations.

Potomac Edison utility personnel are inspecting substation equipment and winterizing substation control buildings to ensure that essential components of its system continue to function properly during cold weather.

Electricians also inspect critical components using special thermovision cameras, which capture infrared images that can reveal potential problems that aren't visible through regular visual inspections. The infrared technology can identify equipment issues such as loose connections and corrosion, for example, and utility workers are able to make repairs to prevent potential power outages in the future. Utility poles also are inspected to ensure their stability heading into the winter months.

Tree trimming throughout the year is another activity that supports winter operations by maintaining proper clearances around electrical systems and helping protect against tree-related outages caused by heavy, wet snow along with high winds and ice. Potomac Edison tree contractors expect to complete trimming along 3,100 miles of power lines in Maryland and West Virginia this year.

Additionally, company bucket trucks and other vehicles are being inspected to help ensure safe operation during the winter season. The condition of tires and air braking systems, which can freeze up if moisture is present, are carefully examined. In addition, the company ensures snow removal equipment is on hand so employees can safely access work sites and company facilities.

Customers can review tips to prepare in advance of severe weather, and view restoration updates if storms do cause power outages, by visiting FirstEnergy's 24/7 Power Center at www.firstenergycorp.com/outages.

With the winter storm season also comes frigid temperatures and rising energy costs. Customers can take steps to keep their homes comfortable while managing their electricity bill this cold season. The following tips can help customers use electricity wisely during this period of high demand:

  • Set thermostats as low as comfort will allow. Every degree a customer can decrease the temperature in their home will result in using about 3 percent less energy during the winter.
  • Seal any leaks around windows and door frames with caulk or weather stripping to prevent cold air from sneaking into your home.
  • Close the fireplace damper when it is not in use to keep cold air out.
  • Close the drapes at night. During the day, only open those that receive direct sunlight.
  • Use a programmable or smart thermostat to keep temperatures lower when no one is home and to increase the temperature before arrival back home.
  • Check furnace fan filters. Clogged filters waste energy and money by forcing a heating system to work harder than necessary.
  • Make sure your home is properly insulated. If you have less than six inches of insulation, you'll benefit by adding more.
  • Payment arrangements and assistance programs are available for customers who need help with their electric bills. For more information, visit www.firstenergycorp.com/billassist.

Potomac Edison serves about 275,000 customers in seven Maryland counties and 151,000 customers in the Eastern Panhandle of West Virginia. Follow Potomac Edison at www.potomacedison.com, on Twitter @PotomacEdison, and on Facebook at www.facebook.com/PotomacEdison.

FirstEnergy is dedicated to integrity, safety, reliability and operational excellence. Its 10 electric distribution companies form one of the nation's largest investor-owned electric systems, serving customers in Ohio, Pennsylvania, New Jersey, West Virginia, Maryland and New York. The company's transmission subsidiaries operate approximately 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions. Follow FirstEnergy online at www.firstenergycorp.com and on Twitter @FirstEnergyCorp.

Editor's Note: Photos of workers conducting inspections to enhance service reliability for FirstEnergy's utility customers are available for download on Flickr. Videos of utility personnel conducting a thermovision inspection can be found on the company's YouTube channel.


CONTACT: News Media Contact: Will Boye, (301) 790-6420; Investor Relations Contact: Irene Prezelj, (330) 384-3859

Last Modified: November 29, 2022