MEDIA ADVISORY: FirstEnergy Releases Community-Specific Estimated Restoration Times; Power Now Restored to Nearly 90% of Illuminating Company Customers Impacted by Historic Storm

MEDIA ADVISORY
August 11, 2024 – 10:30 a.m.  

AKRON, Ohio – Thanks to around-the-clock hard work by more than 7,500 storm responders, FirstEnergy announced that nearly all customers will have power restored much sooner than the original global estimate of Wednesday, Aug. 14. To date, power has been restored to nearly 90% of Illuminating Company customers, with less than 35,000 remaining without service.

Listed below are the Estimated Times of Restoration (ETRs) by community in impacted counties. Customers with outages in communities that are not listed can view their current individual ETR by logging into their account at firstenergycorp.com or texting STAT to 544487 if they are registered for text alerts. Most of those customers are expected to have power restored sooner than the ETRs in the lists below, though a small number of customers in areas with more extensive damage may extend further into the week.

ETRs by County/Community:

Ashtabula County
If your community is not listed below, please log into your account at firstenergycorp.com or text STAT to 544487 if you are registered for text alerts to get your specific outage ETR.

Colebrook Township              Sunday, Aug. 11 by 11 p.m.
Orwell                                      Sunday, Aug. 11 by 11 p.m.
Orwell Township                    Sunday, Aug. 11 by 11 p.m.
Windsor Township                 Sunday, Aug. 11 by 11 p.m.

Cuyahoga County
If your community is not listed below, please log into your account at firstenergycorp.com or text STAT to 544487 if you are registered for text alerts to get your specific outage ETR.

Bay Village                                       Monday, Aug. 12 by 4 p.m.
Beachwood                                     Monday, Aug. 12 by 11 p.m.
Bratenahl                                         Monday, Aug. 12 by 11 p.m.
Brook Park                                       Monday, Aug. 12 by 11 p.m.
Brooklyn                                          Monday, Aug. 12 by 11 p.m.
Brooklyn Heights                            Monday, Aug. 12 by 11 p.m.
Cleveland                                         Monday, Aug. 12 by 11 p.m.
Cuyahoga Heights                           Monday, Aug. 12 by 11 p.m.
Euclid                                                Monday, Aug. 12 by 11 p.m.
Fairview Park                                   Monday, Aug. 12 by 4 p.m.
Gates Mills                                       Monday, Aug. 12 by 11 p.m.
Highland Heights                            Monday, Aug. 12 by 11 p.m.
Hunting Valley                                Monday, Aug. 12 by 11 p.m.
Lakewood                                        Monday, Aug. 12 by 11 p.m.
Linndale                                            Monday, Aug. 12 by 11 p.m.
Lyndhurst                                         Monday, Aug. 12 by 11 p.m.
Mayfield                                           Monday, Aug. 12 by 11 p.m.
Mayfield Heights                            Monday, Aug. 12 by 11 p.m.
Newburgh Heights                        Monday, Aug. 12 by 11 p.m.
North Olmsted                                Monday, Aug. 12 by 4 p.m.
Olmsted Falls                                  Monday, Aug. 12 by 4 p.m.
Olmsted Township                        Monday, Aug. 12 by 4 p.m.
Pepper Pike                                     Monday, Aug. 12 by 11 p.m.
Richmond Heights                         Monday, Aug. 12 by 11 p.m.
Rocky River                                      Monday, Aug. 12 by 4 p.m.
South Euclid                                    Monday, Aug. 12 by 11 p.m.
University Heights                         Monday, Aug. 12 by 11 p.m.
Westlake                                           Monday, Aug. 12 by 4 p.m.
Woodmere                                      Monday, Aug. 12 by 11 p.m.

Geauga County
If your community is not listed below, please log into your account at firstenergycorp.com or text STAT to 544487 if you are registered for text alerts to get your specific outage ETR.

Aquilla                                    Monday, Aug. 12 by 11 a.m.
Burton                                    Sunday, Aug. 11 by 11 p.m.
Burton Township                    Sunday, Aug. 11 by 11 p.m.
Chardon                                  Monday, Aug. 12 by 11 a.m.
Chardon Township                 Monday, Aug. 12 by 11 a.m.
Chester Township                  Monday, Aug. 12 by 11 a.m.
Claridon Township                 Monday, Aug. 12 by 11 a.m.
Hambden Township               Monday, Aug. 12 by 11 a.m.
Huntsburg Township              Sunday, Aug. 11 by 11 p.m.
Middlefield Township            Sunday, Aug. 11 by 11 p.m.
Munson Township                 Monday, Aug. 12 by 11 a.m.
Newbury Township                Sunday, Aug. 11 by 11 p.m.

Lake County
If your community is not listed below, please log into your account at firstenergycorp.com or text STAT to 544487 if you are registered for text alerts to get your specific outage ETR.

Concord                                  Monday, Aug. 12 by 11 a.m.
Concord Township                 Monday, Aug. 12 by 11 a.m.
Eastlake                                  Monday, Aug. 12 by 11 p.m.
Fairport Harbor                      Monday, Aug. 12 by 11 a.m.
Grand River                             Monday, Aug. 12 by 11 a.m.
Kirtland                                   Monday, Aug. 12 by 11 a.m.
Kirtland Hills                           Monday, Aug. 12 by 11 a.m.
Lakeline                                  Monday, Aug. 12 by 11 p.m.
Leroy Township                      Monday, Aug. 12 by 11 a.m.
Mentor                                   Monday, Aug. 12 by 11 a.m.
Mentor on the Lake                Monday, Aug. 12 by 11 a.m.
North Perry                             Monday, Aug. 12 by 11 a.m.
Painesville                              Monday, Aug. 12 by 11 a.m.
Painesville Township              Monday, Aug. 12 by 11 a.m.
Perry                                       Monday, Aug. 12 by 11 a.m.
Perry Township                      Monday, Aug. 12 by 11 a.m.
Timberlake                             Monday, Aug. 12 by 11 p.m.
Waite Hill                                Monday, Aug. 12 by 11 a.m.
Wickliffe                                  Monday, Aug. 12 by 11 p.m.
Willoughby                             Monday, Aug. 12 by 11 p.m.
Willoughby Hills                     Monday, Aug. 12 by 11 p.m.
Willowick                                Monday, Aug. 12 by 11 p.m.

Lorain County
If your community is not listed below, please log into your account at firstenergycorp.com or text STAT to 544487 if you are registered for text alerts to get your specific outage ETR.

Avon                                       Monday, Aug. 12 by 4 p.m.
Avon Lake                               Monday, Aug. 12 by 4 p.m.

If they have not done so already, customers who are without power can call 1-888-LIGHTSS (1-888-544-4877) or text OUT to 544487 to report their outage or click the "Outages" link on firstenergycorp.com.

News Media Hotline: 888-233-3583