FirstEnergy Receives Industry Recognition for Outage Restoration Efforts

AKRON, Ohio, Feb. 14, 2022 -- For the 16th consecutive year, FirstEnergy Corp. (NYSE: FE) has earned recognition for its emergency response efforts from the Edison Electric Institute (EEI), a leading electric industry organization. FirstEnergy earned both the "Emergency Recovery Award" for safely and efficiently restoring service to more than 175,000 of its New Jersey and Pennsylvania customers following the remnants of Hurricane Ida in September 2021 and the "Emergency Assistance Award" for its efforts to help Entergy with restoration efforts in Louisiana following the hurricane.

On August 29, 2021, category 4 Hurricane Ida made landfall in Louisiana with maximum sustained winds exceeding 150 mph and a 12-foot storm surge. The storm then raced northeast, and its powerful remnants brought heavy rain, tornadoes, and damaging winds to multiple states on September 1. More than 175,000 FirstEnergy customers in Pennsylvania and New Jersey lost power from the storm. Utilizing its Emergency Response Plan, FirstEnergy personnel worked safely to minimize the outage time for customers, ultimately replacing 217 poles, 125 transformers and over 21 miles of wire.

More than 525 FirstEnergy line workers, forestry crews and support personnel also were deployed to some of the most damaged areas in Louisiana to help restore power to more than a million Entergy customers impacted by the storm. FirstEnergy is a member of multiple electric utility mutual-assistance groups that work cooperatively to restore service to customers when a natural disaster causes large-scale power outages. Mutual assistance allows utilities to pool their resources to help restore power to customers faster.

"This past year brought several significant storms and other extreme weather-related events that impacted many customers and communities across the nation," said EEI President Tom Kuhn. "FirstEnergy and its employees worked around the clock following Hurricane Ida to ensure that power was restored safely and as quickly as possible. I applaud FirstEnergy and its employees for their unwavering dedication to the customers and to the communities they so proudly serve, and I am honored to present them with this well-deserved award."

EEI presents awards twice annually to member companies to recognize extraordinary efforts to restore power or for assisting other electric companies after service disruptions caused by weather conditions and other natural events. Winners are chosen by a panel of independent judges following an international nomination process. The awards were presented January 11, 2022, during EEI's virtual winter Board of Directors meeting.

EEI is the association that represents all U.S. investor-owned electric companies. Our members provide electricity for 220 million Americans and operate in all 50 states and the District of Columbia. As a whole, the electric power industry supports more than 7 million jobs in communities across the United States. In addition to our U.S. members, EEI has more than 65 international electric companies, with operations in more than 90 countries, as International Members, and hundreds of industry suppliers and related organizations as Associate Members.

FirstEnergy is dedicated to integrity, safety, reliability and operational excellence. Its 10 electric distribution companies form one of the nation's largest investor-owned electric systems, serving customers in Ohio, Pennsylvania, New Jersey, West Virginia, Maryland and New York. The company's transmission subsidiaries operate approximately 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions. Follow FirstEnergy on Twitter @FirstEnergyCorp or online at www.firstenergycorp.com.