Need Help Paying Your Energy Bills? JCP&L is Here to Help

Couple looking for bill assistance programs on laptop

There could be many reasons you or someone you know may need help paying energy bills. At JCP&L, we care about you and want to help you get back on track. If you’ve fallen behind, don’t wait – there are programs that may be able to help you budget your monthly payments, pay seasonal energy bills, catch up on past-due payments or avoid service disconnection.

The following assistance programs are available to customers who qualify:

The Universal Service Fund (USF) Program: Income-eligible customers may receive a monthly bill credit and may also be eligible for utility debt forgiveness. To learn more about eligibility requirements or to apply, call 1-866-240-1347 or visit the DCAid screening tool.
The Low-Income Heating Energy Assistance Program (LIHEAP): This program may help low-income customers meet home heating and medically necessary cooling costs. To learn more about eligibility or to apply, call the LIHEAP hotline at 1-800-510-3102 or visit the DCAid screening tool.
The Payment Assistance for Gas and Electric (PAGE) Program: The PAGE program assists income-qualified households who are in a temporary financial crisis and need electric and/or gas payment assistance. To learn more about eligibility or to apply, call 866-657-4273 or visit www.njshares.org.
NJ SHARES: NJ SHARES is a non-profit organization that provides assistance to income-eligible New Jersey households in paying their utility bills. To learn more about eligibility or to apply, call 1-866-657-4273 or visit www.njshares.org.
Lifeline Utility Assistance: Lifeline is a program that offers a $225 annual benefit to those who meet the PAAD eligibility requirements or receive Supplemental Security Income (SSI). To learn more about eligibility or to apply, call 1-800-792-9745 or visit the Lifeline website.
2-1-1 Helpline: To find additional resources and programs in your area, dial 211, text your ZIP code to 898211 or visit the 2-1-1 website.

Visit www.firstenergycorp.com/billassist and use our helpful search tool to see which programs could be available based on your location, household size and income. We can also offer a variety of payment arrangements for customers who qualify. Review your options or call us at 1-800-662-3115 to speak with a member of our team.