My Account Just Got a Major Upgrade

Couple looking at tablet

Whether you're checking your bill, reporting an outage or tracking your energy usage, managing your electric account is easier and more convenient than ever. Here's a look at some exciting updates to the My Account experience on firstenergycorp.com

What’s New?

When you log into My Account, you’ll notice a redesigned dashboard that puts everything you need in one place:

  • Your current bill and billing history 

  • Account settings and preferences

  • Energy usage insights

  • Outage reporting and updates

  • Quick links to helpful tools and resources 

We’ve also added Account Messages – an inbox where you can receive important updates about your account and other helpful information.

Links for the different sections of My Account have been moved to the top of the page for easier viewing across devices. If you have multiple accounts, the new Account Selector is also at the top of each page, so you always know which account you are viewing and can easily switch between them.

Not Registered Yet?

What are you waiting for? Registering for My Account is fast and easy. Once registered, you can: 

  • Pay your bill online

  • View billing and payment history

  • Set up recurring payments 

  • Track and analyze energy usage  

  • Receive email and text alerts 

  • Manage multiple accounts 

  • Report an outage and get restoration updates

Stay Tuned for More 

These updates are just the beginning. We’re committed to delivering a seamless digital experience with much more to come. 

Explore more benefits of an online account.

Last Modified: October 20, 2025