FirstEnergy Utilities Prepare for Winter Storm Forecast to Impact the Region Beginning Today

Company Personnel Ready to Respond to Service Interruptions Caused by Wind Gusts that Could Reach 60 MPH in Some Areas

AKRON, Ohio, March 1, 2018 -- FirstEnergy (NYSE: FE) utility personnel are prepared to respond to outages caused by the high winds and wet snow forecast for the eastern U.S. beginning later today through Saturday.

Company meteorologists are monitoring a strong winter storm system that is expected to produce high winds gusting in excess of 60 mph, heavy snow or rain and possible flooding in some of FirstEnergy's service areas in Ohio, Pennsylvania, West Virginia, Maryland and New Jersey.  

"We are monitoring the weather conditions closely and are making plans to deploy resources to the areas that could get hit the hardest," said Mark Julian, vice president, Utility Operations, FirstEnergy.  "The ultimate goal of our pre-planning efforts is to speed the restoration process and minimize any inconvenience our customers experience due to the weather."

FirstEnergy utilities include:  Ohio Edison, The Illuminating Company and Toledo Edison in Ohio; Metropolitan Edison Company (Met-Ed), Pennsylvania Electric Company (Penelec), Pennsylvania Power (Penn Power), and West Penn Power in Pennsylvania; Mon Power in West Virginia; Potomac Edison in Maryland; and Jersey Central Power & Light in New Jersey.

All of FirstEnergy's electric utilities are reviewing storm response plans, which include making arrangements to bring in additional line, substation and forestry personnel, and additional dispatchers and analysts at regional dispatch offices, as required, based on the severity of the weather. 

As the winter storm move across from the west into Friday, if the damage in Ohio is not as severe, personnel from FirstEnergy's Ohio utilities could be deployed to assist with service restoration efforts in Pennsylvania, Maryland, West Virginia and New Jersey, as needed.  FirstEnergy also has secured about 400 additional line contractors that will be assigned to areas expected to be hardest hit by the severe weather.  In addition, the company has been in contact with electric industry mutual assistance organizations about the possibility of securing additional resources to assist with storm restoration efforts.

Customers who are without power are encouraged to call 1-888-LIGHTSS (1-888-544-4877) to report their outage or click the "Report Outage" link on  In the event of severe weather, customers should immediately report downed wires to their utility or their local police or fire department.  Customers should never go near a downed power line, even if they think it is no longer carrying electricity.  Extra caution should be exercised in areas where downed wires may be tangled in downed tree branches or other debris.

For updated information on the company's current outages, FirstEnergy's storm restoration process and tips for staying safe, visit the 24/7 Power Center at

Customers are encouraged to prepare for the possibility of outages caused by high winds:

  • Keep electronic devices such as cell phones, laptops and tablet computers fully charged to be ready for any emergencies.
  • Keep a flashlight, portable radio and extra batteries handy in the event a power interruption occurs.  Tune to a local station for current storm information.
  • Never use a portable generator inside the house or a closed garage in the event of a power outage.  Ensure the proper generator is selected and installed by a qualified electrician.  When operating a generator, the power coming into the home should always be disconnected.  Otherwise, power from the generator could be sent back onto the utility lines, creating a hazardous situation for utility workers.
  • Gather extra blankets or a sleeping bag for each person.  Do not use gas stoves, kerosene heaters or other open-flame heat sources to prevent deadly carbon monoxide gas from building up in your home.
  • If you have a water well and pump, keep an emergency supply of bottled water and/or fill your bathtub with fresh water.
  • Stock an emergency supply of convenience foods that do not require cooking.
  • Mobile phones can be charged in your vehicle using a car charger when the power is out.  If you have a smart phone, this will ensure you have access to online information sources. 

FirstEnergy customers also can subscribe to email and text message alert notifications to receive weather alerts in advance of major storms, and updates on scheduled or extended power outages.  Customers can also use two-way text messaging to report outages, request updates on restoration efforts, and make other inquiries about their electric accounts.  More information about these communications tools is available online at

FirstEnergy is dedicated to safety, reliability and operational excellence.  Its 10 electric distribution companies form one of the nation's largest investor-owned electric systems, serving customers in Ohio, Pennsylvania, New Jersey, West Virginia, Maryland and New York.  The company's transmission subsidiaries operate more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions.  Visit FirstEnergy online at and Follow FirstEnergy and its operating companies on Twitter @FirstEnergyCorp, @ToledoEdison, @IlluminatingCo, @OhioEdison, @MonPowerWV, @JCP_L, @Penn_Power, @Penelec, @Met_Ed, @PotomacEdison, @W_Penn_Power.

CONTACT: Scott Surgeoner – Met-Ed/Penelec, (888) 233-3583 ; Todd Meyers – Potomac Edison, West Penn Power, Mon Power, (888) 233-3583 ; Mark Durbin – Ohio Edison, CEI, (330) 761-4365 ; Ron Morano – JCP&L, (973) 401-8097 ; Chris Eck, Toledo Edison/Penn Power, (330) 384-7939

Last Modified: March 1, 2018