Checkless Payment Plan
With our Direct Debit Payment Plan, your bill payment is deducted automatically from your bank account on the due date listed on your electric bill - you know your electric bill is paid on time and without having to worry about writing a check, buying a stamp, or losing your payment in the mail.
When you click the link below to enroll, you will be re-directed to the secure website of Direct Debit Payment Plan, the vendor providing this service. This service is provided free to you, but please check with your bank regarding any fees that your bank might charge for online transactions.
Once you enroll, it takes Direct Debit Payment 6-8 weeks to set up the service, so you still will need to use your current payment method for your current bill.
Monthly Bill Statements
You will still receive your monthly bill - either via eBill Electronic Billing that comes in your email for paperless customers, or by postal mail - before the statement due date, so that you know the amount being deducted from your account.
Direct Payment Plan Program FE
P.O. Box 359
Novelty, OH 44072-0359
Update or Cancel Direct Debit Payment
- Update Direct Debit Information
Go to directpaymentplan.com* or call our Contact Center for a paper application.
- Cancel Direct Debit Payment Plan
Call our Contact Center to have a customer service representative assist you.
*This is a link to a third-party site. The site is maintained by the third-party vendors administering this program on behalf of FirstEnergy’s utilities.