Storm Restoration Update

September 13, 2013 – 10:00 a.m.

Morristown, N.J. – Jersey Central Power & Light (JCP&L) utility crews, assisted by personnel from FirstEnergy utilities Pennsylvania Electric Company and Potomac Edison, and local contractors, continue working to restore service to about 13,000 customers who remain without power after strong storms moved through its New Jersey service areas last night.

The hardest hit counties include:

• Warren – 5,500 customers

• Sussex – 3,900 customers

• Morris – 1,900 customers

JCP&L currently anticipates that 90 percent of customers without power will be restored by 7:00 p.m., with 98 percent restored by midnight. Final repairs to remaining individual customers are expected to be completed by noon Saturday. Approximately 40,000 JCP&L customers were originally affected by the storm.

As a result of the severe weather, JCP&L has activated its Incident Command process. The company also has deployed crews and resources from its central New Jersey service area to the hardest hit counties in the north.

To report an outage, customers should call 1-888-LIGHTSS (1-888-544-4877) or click the “Report Outage” link on Customers also should immediately report downed wires to their electric company or local police or fire department. Always assume downed wires are carrying electricity, and keep children and pets away from downed wires.

The latest storm information is available via Twitter: @JCP_L. Customers can also get information about JCP&L on Facebook at

Customers also can utilize JCP&L’s mobile website or text messaging service to report outages and obtain restoration information. Customers can sign up for text messaging by texting REG to 544487 (LIGHTS). Additional information about text messaging, text and email alerts, and other technology tools for JCP&L customers can be found online at

Contact: Ron Morano, JCP&L, 973-401-8097