Service Requests
(Redirects to Main Service Request Page)
- Start, Stop or Transfer Service
Complete the online form to manage your electric service. - Report tree problem
Let us know if a tree is too close to our power lines. - Report lighting problem
Report a streetlight or area light outage online. - Request electrical work
Review rules, guidelines and restrictions, submit an online form for new service or service upgrade, request the removal of electric facilities, and search for electric inspection permits.
Other Information
- Customer service phone numbers and business hours
Important outage and Contact Center information. - Utility commissions
Phone numbers and websites for utility commissions in Ohio, Pennsylvania, New Jersey, West Virginia and Maryland. - Service area
View FirstEnergy's electric utilities serve territory map.