Why am I unable to view the overviews for the job postings in my search result?
To view and print the overviews of the job postings requires Adobe® Acrobat® Reader software to be installed on your computer. Download this free software.

Return to top

Can I be automatically notified of new job postings?
Yes. You can use the “Job Agent” feature to receive e-mail notifications when a new position matching your interests is posted to the Web site. To create a job agent, click the Job Search link under the Employment Opportunities tab. Choose your search criteria, then click the Save as Job Agent button at the top of the screen. Job agents can be set to run daily, weekly or monthly.

Return to top

Do I have to manually enter all of my information in my profile?
No, the first step of the candidate profile has an option to upload your résumé which will automatically populate most of the profile fields. To upload your résumé, click the Browse button to locate your résumé on your computer. Once located, click the Upload button. Once your résumé has been uploaded, you should review your information and make any additions or edits to your profile.

Return to top

Will the Candidate Profile automatically timeout?
Yes. The Candidate Profile section will timeout after 15 minutes of inactivity. Please remember to save/transfer every few minutes and before leaving your application.

Return to top

Can I apply for a position if my profile is locked?
Yes, you can apply to any position posted on the Web site if your profile is locked. However, locking your profile prevents it from showing up in the results of a candidate search by a FirstEnergy recruiter.

Return to top

How do I know if my application was received?
You will receive both an on-screen confirmation and an e-mail confirmation once your application has been submitted.

Return to top

How can I check the status of my application?
You can check the status of all of your applications by clicking the My Applications link under the Employment Opportunities tab.

Return to top

Can I withdraw my application?
Yes. Click the My Applications link under the Employment Opportunities tab. This will access a list of all job postings for which you have applied and the status of each application. To withdraw an application, highlight the job posting and click the Delete/Withdraw button. This will change your status for the position from "In Process" to “Withdrawn.”

Return to top

Can I send a job posting to a friend?
Yes. To send a job posting to a friend, highlight the posting that you want to send and click the Tell a Friend button. You will be able to add a personal message before the posting is sent.

Return to top

Who do I contact for technical assistance?
If you experience any technical issues, or have additional technical questions about the Career site, please e-mail FirstEnergyHR@firstenergycorp.com.

Return to top

Last Modified: September 10, 2013