Effective January 1, 2009, American Stock Transfer & Trust Company, LLC (AST) is the Transfer Agent, Dividend Paying Agent, and Shareholder Records Agent for FirstEnergy Corp. AST is one the leading providers of securities processing and recordkeeping in the country. Their comprehensive automated telephone support services are available 24 hours per day, seven days per week. In addition, AST's experienced staff is available by mail or on the Internet. You can contact AST for the following services:

Shareholder Services: 

Stock transfer, direct registration, dividend payments, dividend check replacement, direct deposit of dividends, lost stock certificates replacement, duplicate Forms 1099-DIV, change of address, account status, and duplicate mailings.

Stock Investment Plan: 

Reinvestment of dividends, optional purchase of common stock, withdrawals and liquidations of shares, stock certificate safekeeping, summary of account, and duplicate reinvestment plan statements.

Mailing Address:

American Stock Transfer & Trust Company, LLC
Attention:  FirstEnergy Corp.
P. O. Box 2016
New York, NY  10272-2016

Telephone:

An AST shareholder services representative can be reached at 800-736-3402 between the hours of 8 a.m. to 7 p.m. Monday thru Thursday and 8 a.m. to 5 p.m. on Friday's Eastern Standard Time. An Interactive Voice Response System (IVRS) is available 24 hours a day, seven days a week.

Web site:

Shareholders can access information on American Stock Transfer & Trust Company's Web site at
http://www.amstock.com/company/firstenergy.asp.

Email:

Shareholders can e-mail their inquires to firstenergy@amstock.com.

(02/05/09)