| Q. |
How can I purchase shares of FirstEnergy Corp. common stock? |
| A. |
You can purchase shares of FirstEnergy common stock using either of the following methods:
| 1. |
FirstEnergy's Stock Investment Plan. Click here to view the FirstEnergy prospectus. |
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To view and print our prospectus, you can need Adobe® Acrobat® Reader. Click here to download this free software.
To receive a prospectus by mail, call American Stock Transfer & Trust Company, LLC (AST) toll-free at 800-736-3402, or visit their Web site at www.amstock.com. |
| 2. |
Through a stockbroker. |
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| Q. |
How do I change the mailing address on my stock account? |
| A. |
You should contact the transfer agent at the address below, or you can complete the Change of Address Notification form that is attached to your dividend check or Stock Investment Plan statement and mail to:
American Stock Transfer & Trust Company, LLC
Attention: FirstEnergy Corp.
P. O. Box 2016
New York, NY 10272-2016
You can also call American Stock Transfer & Trust Company, LLC (AST) toll-free at 800-736-3402, or visit their Web site at www.amstock.com.
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| Q. |
How do I contact the Transfer Agent? |
| A. |
Contact the Transfer Agent by writing to:
American Stock Transfer & Trust Company, LLC
Attention: FirstEnergy Corp.
P. O. Box 2016
New York, NY 10272-2016
You can also call American Stock Transfer & Trust Company, LLC (AST) toll-free at 800-736-3402, or visit their Web site at www.amstock.com.
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| Q. |
How do I have my dividends directly deposited into my bank account? |
| A. |
As a holder of FirstEnergy common stock, you can have your dividend payments automatically deposited to your checking and/or savings account at any financial institution that accepts electronic direct deposits. There is no cost for this service. NOTE: American Stock Transfer & Trust Company, LLC (AST) cannot directly deposit into a foreign institution checking and/or savings account.
This service ensures that payments will be available to you on the payment date, eliminating the risk of mail delay or lost checks. No longer will it be necessary to make a trip to the bank or to mail your check for deposit.
You can call AST toll-free at 800-736-3402 to request a Direct Deposit Authorization Form.
Or, you also can request a Direct Deposit Authorization Form by writing to the address listed below. Please include the name on your account and/or your account number in your correspondence request and send it to:
American Stock Transfer & Trust Company, LLC
Attention: FirstEnergy Corp.
P. O. Box 2016
New York, NY 10272-2016
You can also call AST toll-free at 800-736-3402, or visit their Web site at www.amstock.com.
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| Q. |
How do I obtain information about my stock account? |
| A. |
You can obtain information by calling or writing to American Stock Transfer & Trust Company, LLC (AST) at the address shown below. Please include the name on your account and/or your account number in your correspondence and forward it to:
American Stock Transfer & Trust Company, LLC
Attention: FirstEnergy Corp.
P. O. Box 2016
New York, NY 10272-2016
You can also call AST toll-free at 800-736-3402, or visit their Web site at www.amstock.com.
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| Q. |
How do I purchase shares of preferred stock? |
| A. |
Currently, there are no preferred stock issues outstanding for FirstEnergy Corp. or any its subsidiaries.
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| Q. |
How do I replace lost, missing or stolen stock certificate(s)? |
| A. |
You can request the replacement of stock certificates by writing to the Company's transfer agent, American Stock Transfer & Trust Company, LLC (AST). Include the name of the security, the name of the registered shareholder(s), the number of shares and the certificate number(s) in your correspondence.
AST will place a stop order on the lost certificate(s) and forward the appropriate affidavits(s) to have the certificate(s) replaced. A fee of 2 percent of the current market value of the security plus an administrative fee of $25.00, or a minimum fee of $40.00, will be required to be returned with the affidavit(s). The certificate(s) cannot be sold or transferred while a stop order is in effect. If the certificate(s) is found before a replacement certificate is issued, please promptly notify AST so that the stop order can be removed. If the certificate(s) is found after issuance of the replacement certificate, promptly notify AST.
In situations where a new certificate has been mailed to the shareholder(s) directly from AST and the shareholder(s) claims non-receipt within six months of the date of issuance, the certificate will be replaced at no charge.
Please forward your correspondence request to:
American Stock Transfer & Trust Company, LLC
Attention: FirstEnergy Corp.
P. O. Box 2016
New York, NY 10272-2016
You can also call AST toll-free at 800-736-3402, or visit their Web site at www.amstock.com.
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| Q. |
How do I replace lost or missing dividend checks? |
| A. |
You can request replacement checks by calling or writing American Stock Transfer & Trust Company, LLC (AST) at the address indicated below. Please include the name on your account and/or your account number, and the payable date of the check that you wish to have replaced.
Please mail your request to:
American Stock Transfer & Trust Company, LLC
Attention: FirstEnergy Corp.
P. O. Box 2016
New York, NY 10272-2016
You can also call AST toll-free at 800-736-3402, or visit their Web site at www.amstock.com.
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| Q. |
What happens if I don't have an IRS Form W-9 on file for my stock account? |
| A. |
IRS Form W-9 provides and certifies your taxpayer identification number. Under Internal Revenue Service regulations, American Stock Transfer & Trust Company, LLC is required to withhold the appropriate rate on payments, including dividends, unless a signed Form W-9 is on file.
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| Q. |
What is the CUSIP number for FirstEnergy common stock? |
| A. |
The CUSIP number is 337932 10 7.
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| Q. |
Where is FirstEnergy common stock traded and under what symbol? |
| A. |
FirstEnergy Corp. is listed and traded on the New York Stock Exchange. The ticker symbol is FE, and the symbol FSTENGY is generally used in newspaper stock listings.
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| Q. |
Who is the Transfer Agent for FirstEnergy Corp.? |
| A. |
Effective January 1, 2009, American Stock Transfer & Trust Company, LLC (AST) is the Transfer Agent for FirstEnergy Corp. For information regarding stock transfer, direct registration, dividend payments, dividend check replacement, direct deposit of dividends, lost stock certificate replacement, duplicate Forms 1099-DIV, change of address, account status, reinvestment of dividends, optional purchases of common stock, withdrawals and liquidations of shares, stock certificate safekeeping, summary of account, and duplicate reinvestment plan statements, please contact AST.
Mailing Address:
American Stock Transfer & Trust Company, LLC
Attention: FirstEnergy Corp.
P. O. Box 2016
New York, NY 10272-2016
You can also call AST toll-free at 800-736-3402, or visit their Web site www.amstock.com.
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