FirstEnergy service requests


Reporting Unsafe Situations
To report an unsafe situation such as a:

  • Tree down or tree on wire
  • Wire down
  • Burning transformer
  • Broken utility pole

Please call 1-888-LIGHTSS (1-888-544-4877) immediately

Streetlight and outdoor lighting problems Report an outage Request tree work
Fill out an online form to report a light that's out...                   
Submit streetlight outage>
Submit multiple streetlight outages>
Submit outdoor area light or floodlight problem>
Reporting your power outage provides information that helps us as we work to get people back online.
Submit outage report>
We prune trees and offer pruning services because of electric service reliability...
Submit a request for tree work>
Application for new construction Moving? Submit a meter reading
To start the process of establishing new or upgrading existing electric service, complete the following form.
Submit your application>
Are you moving and do you need to start or stop electric service?
View our service area>
Start service (move in)>
Stop service (move out)>
Don't want to receive an estimated bill?
Submit your reading>