Customer Choice
Many FirstEnergy customers can choose to shop around for an electric supplier. To learn more about how that affects your electric service and options in your area, click on your state.
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Customer Choice Overview
As a customer of one of FirstEnergy's utilities, there are three components of your service.
- Generation - The generation electricity that powers your home or business
- Transmission - The "superhighway" of the electric system, which channels high-voltage power across long distances from generation sources to local lines service towns and communities
- Distribution - The system of lines that delivers electricity to your home
Your electric bill is divided into two parts: charges from FirstEnergy's utilities for delivering electricity to your home through the transmission and distribution systems and a separate charge for the electricity you use.
- You may have the option to shop for the electricity you use from a competitive energy supplier just as you shop for other products and services
- If you choose not to shop for a competitive energy supplier, you can continue to rely on your local utility for all elements of service, including electricity supply