9. What is slamming?
When a consumer is switched from their current electric generation supplier without their authorization, it's called slamming. The electric competition law makes slamming illegal in New Jersey. The law includes a number of provisions to prevent slamming, such as requiring third-party suppliers to obtain written authorization from customers. The New Jersey Board of Public Utilities (BPU), in consultation with the Division of Consumer Affairs, also has issued standards that protect customers from slamming.
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(09/20/07)
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