6. Who will read my electric meter and bill me for the electricity I use?
Jersey Central Power & Light Company (JCP&L) will continue to read electric meters for all customers within our service area. JCP&L customers who purchase their electricity from a third-party supplier can choose to receive one bill from JCP&L that includes their supplier's charges (subject to satisfactory bill payment history) or to receive separate bills - one from JCP&L and one from their supplier. JCP&L customers who do not choose a supplier will continue to receive one bill from JCP&L that reflects all charges for their electric service.
JCP&L customers who are purchasing their electricity from a third-party supplier should call the Retail Choice Center toll-free at 1-888-478-2300 with questions about JCP&L charges. Customers should call their supplier with questions about its charges. JCP&L customers who are not purchasing electricity from a third-party supplier should call toll-free, 1-800-662-3115, with concerns about their entire bill.
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(09/20/07)
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