Get Help With...

Managing My Account	Understanding Billing & Payments	Making Service Requests
Updating your account It is important to keep your electric account information up-to-date... Starting service Learn how to sign up to begin electric service... More My Account topics >	About your bill Review the aspects of your electric bill... Assistance and service programs FirstEnergy's operating companies support a variety of programs that offer help... More billing & payments help >	Contractor application for residential electricity To establish new electric service or upgrade existing... Request tree work Request tree pruning services online... More service requests >
Outages	Safety	Saving Energy
Outage assistance Get an overview of our outage assistance... What to do if you lose power Learn what to do when the power goes out... More outage help >	Downed power lines It's critical to understand what to do around downed lines... Storm damage and downed power lines Storms wreak havoc on power lines and often leave debris on the ground... More safety tips >	Online Energy Calculator Get an idea of your energy use and possible savings... Understanding Electricity Usage and Costs When you know how much electricity your household appliances use, you can better manage your overall energy use... More help saving energy >

Managing My Account